Real Estate Salary Survey Job Descriptions

Table of Contents

C-Suite

Chairman of the Board

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The Chairman of the Board is a pivotal role that involves serving as a key advisor to the CEO, contributing significantly to the creation and execution of the organization’s strategic plan. This role encompasses providing guidance to the CEO, ensuring that the strategic objectives are in line with the organization’s overall goals. The Chairman of the Board is instrumental in decision-making processes, offering valuable insights that influence the organization’s direction. The role also includes fostering and managing relationships with stakeholders, such as funders and partners, maintaining open communication, and keeping them informed about the organization’s activities and progress. The Chairman of the Board has fiduciary duties, including approving the annual budget, audit reports, and major business decisions, ensuring all actions are in the organization’s best interest. They are also responsible for planning and facilitating board and committee meetings, working closely with the CEO to ensure effective implementation of board resolutions. As an ambassador for the organization, the Chairman of the Board represents its interests and promotes its mission to external parties, requiring strong leadership, excellent communication skills, and a thorough understanding of the organization’s mission and objectives.

Chief Executive Officer

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The Chief Executive Officer (CEO) is the highest-ranking executive in an organization, responsible for setting and executing strategic plans and policies to foster company growth and success. Their duties encompass making crucial business decisions, approving the annual budget, and supervising audit reports, ensuring the organization fulfills all legal and fiduciary obligations. As the company’s representative, the CEO develops and manages relationships with key stakeholders such as shareholders, employees, customers, industry associations, and the community, playing a vital role in maintaining the company’s reputation and fostering strategic partnerships. The CEO also contributes significantly to the organization’s governance, facilitating board meetings and collaborating with the board chairman to implement board resolutions effectively. Their leadership in the boardroom guides the company’s direction, strategic decisions, and compliance with governance standards and regulations.

Chief Operating Officer / President

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The Chief Operating Officer (COO) is a key figure in the company, responsible for shaping the company’s operational strategy and streamlining all essential business operations. This role involves developing and managing relationships with significant stakeholders, which is vital for the company’s growth and success. The COO also oversees the approval of the annual budget, requiring a thorough understanding of the company’s financial health and future projections. The COO is also responsible for implementing board resolutions, translating strategic decisions into actionable plans, and monitoring their execution. Furthermore, the COO represents the company externally, plans and develops policies, identifies opportunities for improvement, formulates strategic plans, and sets comprehensive goals for performance and growth, playing a crucial role in driving the company’s strategic vision and ensuring its effective implementation.

Chief Financial Officer

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The Chief Financial Officer (CFO) is primarily responsible for managing the company’s financial operations. This role includes supervising all financial and accounting procedures, such as budgeting, financial planning, cash management, and investment activities. The CFO is crucial in maintaining the company’s financial health by ensuring all financial transactions, policies, and procedures align with the company’s short and long-term business objectives and comply with regulatory guidelines. The CFO also provides strategic financial input and leadership on decision-making issues, identifying financial risks and opportunities, and advising on the financial implications of business activities. Additionally, the CFO is responsible for clear communication with the executive team, providing financial reports and insights, and ensuring the team is informed of the company’s financial status and progress.

Chief Legal Officer

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The Chief Legal Officer (CLO) is a key figure in providing legal advice and strategic direction to the organization’s leadership. This role involves ensuring the company’s compliance with all applicable laws and regulations. The CLO is also responsible for advising on contractual issues and representing the company in any legal proceedings, which helps protect the company’s interests and reduce potential legal risks. The CLO also plays a crucial role in Mergers and Acquisitions (M&A), guiding the legal aspects of due diligence and overseeing post-merger integration. This ensures all activities are conducted in line with legal requirements and the company’s interests are safeguarded. The CLO’s role extends beyond reactive legal management to proactive strategic planning, anticipating potential legal issues and devising strategies to prevent or mitigate them. This includes identifying potential legal implications of strategic decisions and advising the executive team accordingly. The CLO’s strategic input is vital to the company’s decision-making process, contributing to the overall success and growth of the organization.

Chief Investment Officer

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The Chief Investment Officer (CIO) is a key figure in an organization’s financial management, primarily responsible for the development, maintenance, and management of the organization’s financial investments. This role involves formulating investment policies that align with the organization’s financial objectives and risk tolerance. The CIO also selects and supervises investment managers, ensuring their performance aligns with the established investment strategies. The CIO plays a crucial role in internal communication, managing all financial and investment-related communications within the organization, including the dissemination of investment strategies and performance updates. Additionally, the CIO provides expert guidance on investment due diligence and post-merger integration strategies during Mergers and Acquisitions (M&A) transactions, ensuring alignment with the organization’s overall investment strategy and financial objectives.

Chief Human Resources Officer

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The Chief Human Resources Officer (CHRO) is a central figure in the effective functioning of an organization’s human resources department. This role involves supporting the department and working closely with high-level executives such as CEOs, COOs, and other C-suite leaders. The CHRO plays a key role in strategic planning and decision-making processes that influence the organization’s future. The CHRO’s duties go beyond the daily operations of the human resources department. They are crucial in shaping the organization’s culture, aligning HR strategies with business goals, and ensuring the organization’s adherence to labor laws and regulations. The CHRO is also in charge of talent management, employee engagement, and workforce planning. As a significant figure in the company’s executive structure, the CHRO is expected to lead and guide the HR team. They are tasked with creating and implementing HR policies and procedures that encourage a positive work environment and support employee growth and development. The CHRO also plays a vital role in managing change, fostering innovation, and advocating for diversity and inclusion within the organization.

Chief Underwriting Officer

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The Chief Underwriting Officer oversees all aspects of loan due diligence and underwriting, including the analysis of property-level data and guarantor financial statements. They are responsible for reviewing and approving appraisals, property condition assessments, and environmental reports. The role requires conducting site inspections, determining suitable market comparables for property valuation, and completing tenant analyses. The officer is also tasked with identifying property-related risks and potential mitigants. Furthermore, the Chief Underwriting Officer conducts extensive research and analysis, summarizing market and submarket information such as inventory, absorption, new/proposed development, and rent and vacancy trends. They prepare the final underwriting and credit approval memoranda for the internal credit approval process. In addition to these tasks, the Chief Underwriting Officer manages and coaches junior Underwriters, guiding them through the due diligence and closing process, and ensuring they have the necessary skills and knowledge to contribute effectively to the underwriting process. This role requires a high level of underwriting expertise and a strong ability to manage and mentor a team.

Accounting / Finance

Corporate Controller

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The Corporate Controller’s primary responsibility is to oversee the preparation of financial statements and compile reports based on these statements. This role involves implementing policies and procedures for financial reporting to ensure the company’s financial data is accurate, timely, and adheres to industry standards. The Corporate Controller also analyzes financial statements to provide insights and recommendations for the company’s financial strategy. Additionally, the Corporate Controller is responsible for maintaining robust internal controls, which includes designing and implementing control systems to protect the company’s assets and ensure the integrity of financial information. The role also involves ensuring compliance with company policies and applicable laws and regulations in all financial transactions and reporting, playing a crucial role in mitigating financial risk and ensuring the company’s financial health and sustainability.

Assistant Controller

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The Assistant Controller is a vital part of the organization, overseeing the accounting, auditing, and budgeting processes. This role demands a thorough understanding of accounting principles and the ability to effectively analyze financial statements. The Assistant Controller is responsible for ensuring the accuracy of financial data, preparing financial reports, and contributing to the development of the organization’s budget. This role also requires strong communication skills, as the Assistant Controller regularly interacts with various levels of management, presenting financial information in a clear and concise manner to facilitate informed decision-making. The Assistant Controller may also be tasked with implementing financial policies and procedures, ensuring regulatory compliance, assisting in audits, and participating in strategic planning, risk management, and financial forecasting.

Finance – Senior Level

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A Finance – Senior Level professional is tasked with overseeing the financial operations within an organization. Their responsibilities include managing the company’s financial resources, ensuring compliance with financial regulations, and making strategic financial decisions. They are also involved in financial planning, budgeting, and forecasting, as well as analyzing financial data to guide business decisions. The role requires the individual to develop and implement financial strategies that align with the company’s goals, working closely with other senior management to identify opportunities for financial growth and efficiency. This includes managing financial risks, conducting financial analysis and audits, and preparing detailed financial reports. The Finance – Senior Level professional also ensures the company’s financial systems and processes are efficient and compliant with relevant laws and regulations. They play a key role in shaping the company’s financial future, being involved in strategic planning, investment decisions, and capital management. They are expected to provide financial insights and recommendations to the company’s leadership, helping to drive the company’s financial performance and strategic business initiatives. This role requires a high level of financial expertise, strategic thinking, and leadership skills.

Accountant – Senior Level

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A Senior Level Accountant supervises the accounting department, mentoring junior staff and overseeing daily operations. They review and analyze financial data, using this information to make informed forecasting decisions. They also communicate with company executives to discuss and implement financial strategies, ensuring the organization’s financial health and sustainability. The role requires a deep understanding of accounting principles and financial statement analysis, which is used to interpret financial data, identify financial risks and opportunities, and develop effective financial strategies. The Senior Level Accountant also needs strong leadership and project management skills to oversee the accounting team, manage accounting projects, and ensure tasks are completed accurately and on time.

Accountant – Experienced

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The Experienced Accountant role primarily involves supporting the real estate team or other staff accountants by executing various accounting tasks. This role requires a thorough understanding of accounting principles and the ability to analyze financial statements to ensure accuracy and compliance in all accounting procedures. The Experienced Accountant is also tasked with effective people and project management, which includes coordinating with team members, overseeing accounting projects, and ensuring tasks are completed within set deadlines. This role demands strong leadership skills, excellent project management abilities, and a keen attention to detail. Furthermore, the Experienced Accountant contributes to the development and implementation of accounting policies and procedures, requiring a proactive approach to problem-solving, the ability to work independently, and a commitment to maintaining high standards of work. The individual in this role uses their expertise to improve processes, enhance efficiency, and ensure the overall financial health of the organization.

Accountant – Intermediate

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The Intermediate Accountant role is primarily focused on providing accounting support to the real estate team or other accountants within the organization. This role involves a variety of accounting duties that may change based on the specific needs of the team or individual accountants. Key responsibilities include preparing financial statements, recording journal entries, and reconciling accounts, all of which are essential for the smooth operation of the accounting department and the overall financial health of the organization. The Intermediate Accountant also maintains internal controls within the organization, ensuring all financial operations are transparent, accountable, and align with the organization’s financial policies and procedures. This role is also responsible for ensuring compliance with Generally Accepted Accounting Principles (GAAP), applying these principles to all accounting tasks and ensuring all financial statements and records adhere to these standards.

Accountant – Entry Level

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The Entry Level Accountant position primarily involves supporting the real estate team or other staff accountants with various accounting tasks. These tasks include preparing financial statements, which are essential for assessing the organization’s financial health. The role also involves recording journal entries to accurately document and classify all financial transactions. The Entry Level Accountant is also responsible for reconciling accounts, which involves comparing internal financial records with monthly statements from financial institutions to ensure alignment and accuracy. Additionally, the Entry Level Accountant plays a crucial role in maintaining internal controls, including compliance with Generally Accepted Accounting Principles (GAAP), to ensure consistency, transparency, and fairness in the organization’s financial reporting.

Compliance Manager

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The Compliance Manager holds a critical position in safeguarding an organization from both internal and external threats, including potential tax code violations, internal misconduct, and significant fines from regulatory bodies due to non-compliance with a wide array of financial regulations. The primary duty of this role is to ensure the organization’s strict adherence to all financial policies and reporting regulations. The Compliance Manager is responsible for staying abreast of all laws and regulations that could affect the organization, requiring continuous learning and research to comprehend the ever-changing regulatory landscape. This knowledge is then applied to the organization’s operations to ensure full compliance, which may necessitate implementing changes to existing policies or procedures to align with new or updated regulations. Furthermore, the Compliance Manager proactively identifies potential areas of compliance vulnerability and risk, develops and implements corrective action plans for resolving problematic issues, and provides general guidance on how to prevent or manage similar situations in the future, thereby maintaining the integrity of the organization’s operations and protecting its reputation.

Treasurer

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The Treasurer plays a key role in managing essential accounting functions within a company. They are responsible for recording and depositing financial transactions, reconciling accounts, and producing financial statements, all of which are vital for maintaining an accurate and current record of the company’s financial status. This role ensures transparency and accountability in the company’s financial operations. The Treasurer also oversees the company’s cash flow, monitoring incoming and outgoing funds, ensuring liquidity, and managing investments for optimal returns. This is crucial for maintaining the company’s financial health, allowing it to meet its financial obligations and plan strategically for future growth. Additionally, the Treasurer prepares budgets, forecasts income and expenses, sets financial goals, and develops strategies to achieve these goals. This role requires a thorough understanding of accounting principles and financial statement analysis, as it involves making informed decisions that can significantly affect the company’s financial performance.

Accounts Receivable/Accounts Payable Professional

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The Accounts Receivable/Accounts Payable Professional role encompasses the management of both payable and receivable functions within a company. This includes ensuring the accuracy of all financial transactions, maintaining comprehensive financial records, and conducting regular audits to validate the correctness of all financial data. The role necessitates a thorough understanding of accounting principles and the capability to effectively analyze financial statements. This professional is also responsible for managing personnel and projects, which includes coordinating with various departments, supervising junior staff, and ensuring project completion within set timelines and budgets. Staying abreast of industry trends and regulatory changes, implementing new accounting procedures and systems as needed, and ensuring the organization’s compliance with all financial regulations are also key responsibilities. This role demands a proactive approach, robust problem-solving skills, and the ability to make informed decisions based on financial data.

Financial Reporting – Senior Level

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The Senior Level Financial Reporting Professional plays a crucial role in managing and supervising all financial operations within the organization. The primary responsibility of this position is to handle the company’s external reporting, ensuring the accurate representation and communication of all financial data. This role involves the preparation and distribution of periodic financial statements, including quarterly and annual reports, to provide a comprehensive view of the company’s financial status. A deep understanding of accounting principles and financial statement analysis is essential for this role, as it allows for the accurate interpretation and presentation of complex financial data. The role also requires strong management skills, including the ability to manage both people and projects effectively, ensuring all financial reporting activities are completed accurately and on time.

Financial Analyst – Experienced

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The Financial Analyst – Experienced is tasked with the responsibility of planning, analyzing, and forecasting the financial status of an organization. This role necessitates a thorough grasp of accounting principles and the capability to effectively scrutinize financial statements. The individual in this position will interpret financial data, identify trends, and provide insights to support strategic decision-making processes. They will also manage and direct various projects, ensuring timely completion within budget, and coordinate with different departments to align financial operations with the organization’s strategic goals. This role is crucial to the organization’s financial health and success, requiring the ability to communicate complex financial information clearly to various stakeholders, present financial reports, explain trends, and make recommendations based on financial analysis.

Head of Internal Audit

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The Head of Internal Audit is a key figure in directing the organization’s comprehensive audit function. This role involves the planning and execution of operational, financial, and compliance audits, with the primary goal of evaluating the effectiveness of internal controls and identifying organizational risk. A deep understanding of accounting principles and financial statement analysis is necessary for the successful completion of audit tasks. The role also includes managing the audit team and coordinating with various departments to ensure that all audit projects are completed efficiently and on time. The Head of Internal Audit is also expected to provide strategic recommendations based on audit findings to help the organization mitigate risks and enhance its financial and operational performance.

Internal Audit – Senior Level

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The Senior Level Internal Auditor is a key figure in guiding the organization’s audit function. This role involves planning and executing operational, financial, and compliance audits with the main goal of assessing the effectiveness of internal controls and evaluating organizational risk. A thorough understanding of accounting principles and financial statement analysis is necessary to ensure the accuracy and reliability of accounting records and to provide an objective, well-informed audit opinion. The role also involves managing people and projects effectively, including coordinating with various departments, leading audit teams, and overseeing multiple audit projects at once. The Senior Level Internal Auditor is also tasked with identifying potential risk areas and proposing risk mitigation strategies, ensuring compliance with financial regulations and standards, and making sound judgments based on the analysis of complex financial data.

Tax – Senior Level

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The Tax Professional – Senior Level role encompasses comprehensive management of all financial activities within an organization. This includes the vital task of external reporting, which involves accurately communicating all financial information to relevant external parties. The role also includes the preparation and distribution of periodic financial statements, ensuring their accuracy, timeliness, and compliance with financial regulations and standards. A deep understanding of accounting principles and financial statement analysis is crucial for this role, as it aids in the accurate interpretation and presentation of financial data, thereby enabling informed financial decisions. The Tax Professional – Senior Level also oversees the organization’s financial activities, manages financial resources, implements financial policies and procedures, and ensures the organization operates within financial regulations and standards. This role demands a high level of financial expertise and the ability to manage complex financial tasks and make strategic financial decisions.

Financial Risk Management – Experienced

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A Financial Risk Management Professional is responsible for identifying and evaluating potential financial risks within a company. They analyze financial statements and apply accounting principles to pinpoint areas of vulnerability. Their primary goal is to develop strategies and implement measures to reduce or control these risks, thereby protecting the company’s financial wellbeing and stability. This role also encompasses effective management of people and projects, which includes coordinating with various teams, supervising financial projects, and ensuring tasks are completed accurately and promptly. A Financial Risk Management Professional is a key player in the company’s financial planning and decision-making processes, providing valuable insights and recommendations based on their comprehensive understanding of financial statement analysis and accounting principles. Their role is crucial in maintaining the financial integrity of the company, making strategic decisions, and ensuring long-term financial stability.

Accounting – Portfolio / Fund

Portfolio/Fund Controller

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A Portfolio/Fund Controller oversees an accounting team tasked with preparing financial statements, maintaining general ledgers, calculating net asset value, and managing other accounting and recordkeeping duties. This role is pivotal in ensuring the accuracy and integrity of financial data, which is crucial for the overall financial health and performance of the funds. The Portfolio/Fund Controller also ensures compliance with accounting standards and regulations, and implements effective financial controls and procedures. They work closely with portfolio managers to develop investment strategies and improve various operations of the funds, providing valuable financial insights and analysis that inform decision-making and contribute to the achievement of investment goals. The role requires a deep understanding of accounting principles and financial statement analysis, effective people and project management skills, and strong leadership, communication, and organizational abilities.

Portfolio/Fund Accounting Manager

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The Portfolio/Fund Accounting Manager is responsible for supervising a team that prepares financial statements, maintains general ledgers, calculates net asset value, and performs other accounting and recordkeeping tasks. This role is crucial to the financial operations of the organization, as it ensures accurate and timely financial reporting. The manager collaborates closely with portfolio managers to develop investment strategies and improve the operations of the hedge fund. They must have a deep understanding of accounting principles and financial statement analysis, as this knowledge is vital for ensuring the accuracy of financial data, which informs investment decisions and strategies. The manager also interprets and presents financial data, providing insights that guide the organization’s financial planning and strategy. They must also have strong leadership and project management skills, as they manage a team of accountants and oversee various projects, coordinating resources and timelines to ensure successful completion. This role requires a balance of technical expertise and people management skills.

Portfolio/Fund Accountant

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A Portfolio/Fund Accountant is responsible for preparing financial statements and maintaining general ledgers. They calculate the net asset value and undertake various accounting and recordkeeping tasks. A thorough understanding of accounting principles and the ability to analyze financial statements effectively is essential for this role. They work closely with portfolio managers to develop beneficial investment strategies for the fund. The insights and expertise of a Portfolio/Fund Accountant are vital in improving various operations within the fund, contributing to its overall success.

Accounting – Property

Property Controller

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The Property Controller is responsible for overseeing the financial operations within the Property Accounting department, ensuring all activities are carried out effectively and efficiently. This role is pivotal in maintaining the financial health and integrity of the department through diligent financial management. The Property Controller also provides leadership to the team, offering guidance, training, and mentorship to enhance team members’ skills and performance. This role necessitates strong leadership skills with a focus on team development and performance enhancement. Additionally, the Property Controller ensures that all financial activities align with the department’s goals and objectives, which includes monitoring financial processes, implementing financial strategies, and making necessary adjustments to meet financial targets. This role requires a strategic mindset with a focus on financial planning and goal setting.

Property Accounting Manager

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The Property Accounting Manager is responsible for leading an accounting team in the preparation of financial reports and the upkeep of company asset records. This role requires meticulous preparation and verification of all ledgers, accounts, portfolios, and balance sheets to ensure accuracy. The manager oversees the management of taxes, budgeting, payroll, and general monthly expenses, playing a key role in maintaining the company’s financial health. The Property Accounting Manager also handles the company’s daily financial operations, including cash flow management, financial forecasting, and financial data analysis. They are expected to implement financial policies and procedures that align with the company’s strategic goals and comply with financial regulations. The manager provides accurate and timely financial information, aiding the company in making informed decisions that drive growth and profitability. This role demands a high level of financial expertise, strong leadership skills, and the ability to manage multiple tasks simultaneously.

Property Accountant

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A Property Accountant is responsible for the financial administration of a real estate property. Their primary duties include creating and maintaining budgets, which are essential for effective financial planning and control of the property. They manage accounts receivable and payable, ensuring all financial transactions are accurately recorded and processed promptly. Regular financial analysis and reporting are also part of their role, along with identifying and addressing any financial risks or issues, and implementing strategies to enhance financial performance. They may also handle tax-related responsibilities, such as preparing and filing tax returns for the property, ensuring compliance with relevant tax laws, and liaising with tax authorities as needed.

Acquisitions

Real Estate Acquisitions – Head / Top Executive

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The Head of Real Estate Acquisitions is a key leadership role within the organization, responsible for managing the Acquisitions department. This role involves identifying, evaluating, and recommending new investment opportunities within specific markets, requiring a comprehensive understanding of real estate and market dynamics to make strategic investment decisions. As part of the executive leadership team, this role shapes the company’s investment strategy, drives growth, and ensures the organization’s financial health. The Head of Real Estate Acquisitions oversees the entire acquisition process, including due diligence, negotiation of terms, and deal finalization, requiring strong negotiation skills and the ability to manage complex transactions. This role also involves maintaining relationships with key stakeholders such as investors, brokers, and other real estate professionals.

Real Estate Acquisitions – Senior Level

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The Senior Level Acquisitions professional in Real Estate is a crucial member of the leadership team, often reporting directly to the CEO, CFO, or COO. Their primary responsibility is to identify, evaluate, and recommend new investment opportunities within specific markets. They are expected to have a thorough understanding of the real estate industry and the market dynamics that affect it. The role involves conducting comprehensive evaluations of potential investments, assessing their viability and potential return based on market trends, property values, and other economic indicators. As a key member of the leadership team, they also contribute to the strategic direction of the company, with their insights and expertise in the real estate market playing a critical role in guiding investment decisions and overall business strategy.

Real Estate Acquisitions Professional – Experienced

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The role of a Real Estate Acquisitions Professional primarily revolves around identifying, assessing, and recommending potential real estate investments. This position requires a deep understanding of the real estate industry and a proven ability to evaluate potential investments. The professional in this role ensures that all potential investments align with the company’s strategic goals and objectives. They conduct thorough market research, analyze property values, and assess potential risks and returns. They also perform due diligence on potential investments, including financial analysis and legal reviews. Furthermore, they prepare detailed investment reports and present them to the company’s decision-makers, articulating the potential benefits and risks of each investment.

Real Estate Acquisitions Professional – Intermediate

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The Real Estate Acquisitions Professional – Intermediate is responsible for identifying and assessing potential real estate investments. This role requires a deep understanding of the real estate market, including the ability to conduct detailed market research, analyze trends, and assess the profitability of potential investments. The individual in this role must also be skilled in evaluating the risks and returns of potential investments to ensure they align with the company’s investment criteria. Furthermore, the Real Estate Acquisitions Professional – Intermediate is tasked with recommending suitable real estate investments to the company, based on a comprehensive analysis of the potential investment and its alignment with the company’s strategic goals. This role is critical in shaping the company’s investment portfolio and directly influences its financial performance and growth.

Real Estate Acquisitions Professional – Entry Level

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The Entry Level Real Estate Acquisitions Professional role involves identifying and analyzing comparable sales in the real estate market. This requires a thorough understanding of current market trends, property values, and other factors that impact the real estate industry. The main goal of this role is to provide detailed and accurate analysis to support property acquisition decisions. The role also includes preparing essential investment materials such as investment summaries, proposals, and committee memoranda. This requires strong analytical skills, attention to detail, and the ability to present complex information clearly. This entry-level position provides a unique opportunity to gain comprehensive knowledge about the real estate industry and the process of evaluating potential investments.

Administration / General Office

Office Division – Head / Top Executive

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The Office Division – Head / Top Executive is responsible for the overall management and supervision of office operations within a specific division. The role involves ensuring maximum efficiency and productivity in all office-related activities. Key responsibilities include coordinating office staff, implementing operational policies, and managing resources to achieve the division’s objectives. The role is also pivotal in executing the company’s vision, mission, and goals within the assigned areas, requiring the translation of strategic directives into actionable plans and alignment with the division’s operations. A thorough understanding of the company’s operations, including its products or services, operational processes, and market position, is crucial for this role to make informed decisions, identify improvement opportunities, and drive the division towards achieving its goals and objectives.

Office Regional – Head / Top Executive

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The Office Regional – Head / Top Executive is responsible for the comprehensive management and supervision of office operations within a specific region. This role involves implementing the company’s vision, mission, and goals within the assigned region through strategic planning and goal setting. The development of policies and procedures that align with the company’s overall objectives is also a key responsibility. The role requires a proactive approach to problem-solving, informed decision-making, and the ability to lead and motivate a team. A deep understanding of the company’s operations, including its products or services, internal processes, and strategic objectives, is essential. The Office Regional – Head / Top Executive is also expected to analyze operational data, identify areas for improvement, implement strategies to enhance efficiency and productivity, and represent the company in a positive and professional manner at all times.

Office Manager

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The Office Manager’s role encompasses the supervision of all administrative functions within an office setting to ensure a smooth and efficient workflow. This includes overseeing daily operations, managing office staff, and ensuring the accurate and timely completion of all tasks. The Office Manager is also tasked with the development, implementation, and enforcement of office policies and procedures that foster efficiency, safety, and a positive work environment. Furthermore, the role involves budgeting, record keeping, and reporting responsibilities, requiring the Office Manager to manage office expenses, maintain accurate records, and generate insightful reports on office operations. This role demands strong organizational skills, meticulous attention to detail, and the capacity to handle multiple tasks concurrently.

Assistant Office Manager

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The Assistant Office Manager’s role encompasses the supervision of administrative functions, management of daily operations, and oversight of office staff. This position is integral to the smooth running of the office, ensuring that all daily tasks are completed promptly and efficiently, thereby significantly enhancing the team’s overall productivity. The Assistant Office Manager is also responsible for the development and implementation of office policies and procedures, creating systems and processes that boost office efficiency and organization. This role sets the standard for office operations and ensures these standards are consistently upheld. Beyond daily operations and policy development, the Assistant Office Manager supervises office staff, fostering a positive and productive work environment, and acting as the point of contact for office-related issues, which they are expected to resolve in a timely and effective manner.

Executive Assistant

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An Executive Assistant’s role primarily revolves around managing the schedules and communications of key company executives. This involves organizing and prioritizing emails and phone calls, ensuring efficient allocation of the executives’ time, and keeping them well-informed of their schedules. As the first point of contact for the executives, the Executive Assistant must have excellent communication skills and the ability to handle multiple tasks simultaneously. The role also includes preparing and gathering necessary documents for meetings, which requires coordinating with various departments, compiling comprehensive reports, and presenting them in a timely and organized manner. Additionally, the Executive Assistant coordinates travel arrangements for the executives, including booking flights, arranging accommodation, and organizing transportation, all while ensuring alignment with the executives’ schedules.

Administrative Assistant

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An Administrative Assistant’s role is to ensure the smooth operation of an office environment. This involves a variety of tasks that enhance the overall efficiency and productivity of the workplace, making the Administrative Assistant a vital component in maintaining office operations. Their responsibilities encompass a broad spectrum of administrative duties, including answering incoming phone calls, scheduling meetings, and managing filing systems. They are often the first point of contact for external parties, requiring a high level of organization and attention to detail. Additionally, they play a crucial role in executing all office procedures promptly and efficiently, which includes coordinating with other staff members, managing office supplies, and assisting with other administrative tasks as needed. Their role demands a proactive approach and the ability to multitask effectively.

Receptionist

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The Receptionist position is a pivotal role within a real estate office, acting as the first point of contact for clients. The individual in this role manages incoming phone calls, provides crucial information, and directs inquiries to the appropriate staff members. The receptionist’s responsibilities also include creating a welcoming and professional environment for all office visitors. Beyond communication, the Receptionist is tasked with delivering superior customer service, which involves addressing client inquiries, resolving issues, and ensuring prompt and efficient fulfillment of client needs. The role also encompasses administrative duties such as scheduling appointments, maintaining records, and performing other clerical tasks as required, contributing to the smooth operation of the office. This role demands excellent communication skills, a customer-centric approach, and the ability to multitask in a fast-paced setting.

Architecture / Engineering

Chief Architect / Designer

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The Chief Architect/Designer is responsible for managing all architectural operations within the organization. This includes developing and implementing architectural strategies, ensuring all divisions adhere to established standards, and maintaining the integrity of the company’s architectural vision in alignment with company objectives and industry standards. A key part of this role involves overseeing the production of architectural drawings, ensuring accuracy, quality, and timely delivery within budget. Effective resource management is crucial for the smooth execution of these tasks. The Chief Architect/Designer also ensures compliance with company standards across all divisions, regularly monitors and evaluates architectural functions, identifies areas for improvement, and implements necessary changes, playing a crucial role in maintaining the company’s architectural standards and driving its strategic architectural initiatives.

Architect / Designer – Senior Level

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The Senior Level Architect/Designer is a key figure in the organization, primarily responsible for the development and oversight of architectural drawings. This role encompasses the conceptualization and implementation of architectural designs, ensuring they align with the company’s standards and client’s expectations. The individual in this position also plays a crucial role in enhancing the technical proficiency of the team, thereby improving the overall capabilities of the team. The Senior Level Architect/Designer is also responsible for reviewing and supervising assigned architectural-related tasks, including monitoring and managing the progress of various projects to ensure they align with the company’s strategic goals. This role requires maintaining a high level of quality control, ensuring all architectural designs and plans comply with industry standards and regulations. The Senior Level Architect/Designer is also expected to manage projects effectively, ensuring they are delivered on time and within budget, requiring a strong understanding of project management principles and architectural design expertise.

Chief Engineer

REAL.ENG.GEN.P40

The Chief Engineer is responsible for coordinating, communicating, and managing all properties and facilities within a specific market. The role involves ensuring the efficient operation and maintenance of these properties, which necessitates a thorough understanding of various technical aspects such as HVAC, electrical, plumbing, commercial kitchen operations, and general building construction. The Chief Engineer is also expected to be proficient in reading and interpreting technical documents like drawings, diagrams, and blueprints to understand the design and layout of the properties they manage. The use of test equipment and measuring devices is a key part of this role, as these tools are often used to assess and maintain the condition of the facilities. Additionally, the Chief Engineer must possess strong business communication skills, both verbal and written, to effectively communicate with various stakeholders, including property owners, tenants, and maintenance staff, ensuring all parties are kept informed and any issues are promptly addressed.

Building Engineer

REAL.ENG.GEN.P30

A Building Engineer is a vital participant in all stages of a building’s lifecycle, from initial planning and design to construction, operation, and maintenance. Their responsibilities include supervising and renovating building structures to ensure safety, functionality, and compliance with regulations. Their work spans across various types of buildings, including residential, commercial, and medical facilities, where they contribute to creating spaces that promote health and wellbeing. Building Engineers also manage the maintenance and distribution of essential services like electricity and water supply, ensuring efficient distribution for the comfort and convenience of the building’s occupants. They also design and maintain effective, energy-efficient lighting systems. Additionally, Building Engineers offer expert advice on the design, installation, and maintenance of various building systems such as air conditioning, telecoms, and water systems, ensuring their correct installation and proper maintenance for longevity and reliability.

Asset / Investment / Advisors

Asset Management – Head / Top Executive

REAL.INV.AST.E30

The Head of Asset Management is tasked with the comprehensive oversight of the company’s assets, which includes the acquisition, maintenance, and preservation of all company-owned properties. This role requires a deep understanding of financial investment and property management, as these skills are vital for the successful execution of their duties. The individual in this role is also responsible for generating regular reports that showcase the company’s profitability from its investment properties and assets. This strategic role is crucial to the company’s financial health, as the decisions made by the Head of Asset Management directly impact the company’s profitability. Therefore, this role necessitates a professional with a robust understanding of asset management and financial investment.

Asset Management – Senior Level

REAL.INV.AST.E10

The Senior Level Asset Management Professional is tasked with the comprehensive management of the company’s assets, which includes the acquisition, maintenance, and preservation of company-owned properties and assets. This role requires meticulous oversight to ensure all assets are accounted for and maintained to the highest standard, thereby enhancing the overall value and profitability of the company. A significant aspect of this role involves financial investment and property management, necessitating extensive knowledge in these areas for effective decision-making. The professional in this role is expected to optimize the use of the company’s assets to yield the highest possible returns. Additionally, this role involves the creation of regular reports, which may be quarterly, semi-annual, or annual, providing a detailed overview of the company’s profitability from its investment properties and assets, thereby informing the company’s strategic planning and decision-making processes.

Asset Management – Experienced

REAL.INV.AST.P30

An Asset Manager’s role encompasses the daily oversight of an organization’s assets, including the identification and evaluation of new investment opportunities in collaboration with clients. They are tasked with the development and execution of strategic plans for the organization’s existing assets, necessitating a thorough understanding of financial investment and property management. A significant part of their role involves generating detailed reports that illustrate the organization’s investment profitability, which are vital for informed decision-making and future investment planning. They must possess the ability to interpret and present complex financial data in a clear, concise manner. Beyond managing assets and investments, the Asset Manager is also charged with ensuring the effective maintenance and utilization of the organization’s assets, which includes regular monitoring, evaluation, and recommendations for improvements or changes as needed. Their role is pivotal in optimizing the organization’s financial performance and overall profitability.

Asset Management – Intermediate

REAL.INV.AST.P20

The Asset Management – Intermediate role is primarily focused on the daily oversight of an organization’s assets. This involves collaborating with clients to pinpoint and assess potential investment opportunities. The role also encompasses the formulation and execution of strategic plans for managing current assets. A solid comprehension of financial investment and property management is essential for this position. Furthermore, the role includes the generation of comprehensive reports that illustrate the organization’s investment profitability, requiring the ability to convey this information accurately and effectively.

Asset Management – Entry Level

REAL.INV.AST.P10

An Entry Level Asset Manager is tasked with the daily oversight of an organization’s assets, which includes identifying and assessing new investment opportunities. They are also responsible for formulating and executing strategic plans for managing existing assets, a role that significantly impacts the financial well-being of the organization. This role necessitates a solid grasp of financial investment and property management. A key aspect of this role is the generation of comprehensive reports that illustrate the organization’s investment profitability. These reports are crucial as they often guide strategic decision-making within the organization. Therefore, the ability to accurately and effectively convey complex financial information is a critical skill for this role.

Portfolio Management – Head / Top Executive

REAL.INV.POR.E30

The Head Portfolio Manager is responsible for leading a team of Portfolio Managers, overseeing the monitoring of risk, health, and outcomes of enterprise programs. This role is crucial within the company, acting as a trusted advisor to instill best practices. Daily tasks include liquidity management, portfolio rebalancing, and corporate action analysis. The Head Portfolio Manager also monitors client activity, risk, and performance to ensure portfolios align with investment parameters and guidelines. Utilizing advanced analytical and data science techniques, the Head Portfolio Manager analyzes complex data sets, identifies trends, and makes strategic decisions to optimize the company’s investment portfolio.

Portfolio Management – Senior Level

REAL.INV.POR.E10

The Senior Level Portfolio Management role is responsible for leading a team of portfolio managers, with a focus on monitoring risk, health, and outcomes of portfolios. This role necessitates a thorough understanding of portfolio management tasks such as daily liquidity management, portfolio rebalancing, corporate action analysis, and client activity. It also involves risk and performance monitoring to ensure portfolios align with established investment parameters and guidelines. The Senior Level Portfolio Manager acts as a trusted advisor within the enterprise, educating team members and instilling best practices. This role requires the ability to communicate complex financial concepts and strategies, fostering a culture of continuous learning and improvement. Additionally, the role involves the use of advanced analytical and data science techniques to develop actionable investment insights, requiring a strong understanding of data analysis and the ability to translate complex data into clear, actionable insights.

Portfolio Management – Experienced

REAL.INV.POR.P30

The Portfolio Management – Experienced role encompasses the execution of daily portfolio management tasks such as managing liquidity, re-balancing portfolios, analyzing corporate actions, and monitoring client activity. It is essential for the role to maintain vigilant risk and performance monitoring to ensure portfolios align with the established investment parameters and guidelines. This role also involves the application of advanced analytical methods and data science techniques to generate actionable investment insights that can inform decision-making processes. A strong understanding of data analysis is required, with the ability to translate complex data into comprehensible and actionable information. Overall, this multifaceted role is crucial in ensuring effective portfolio management within set investment parameters and guidelines, with a key focus on the use of advanced analytical and data science techniques for insightful investment decisions.

Portfolio Management – Intermediate

REAL.INV.POR.P20

The Portfolio Management – Intermediate role encompasses a range of daily portfolio management responsibilities. These include managing daily liquidity, re-balancing portfolios, analyzing corporate actions, and monitoring client activity. The role also entails risk and performance monitoring to ensure portfolios align with the established investment parameters and guidelines. The use of advanced analytical and data science techniques is integral to this role, aiding in the development of actionable investment insights through data analysis, trend identification, and informed decision-making regarding investment strategies. Collaboration with other portfolio management team members is also a key aspect of this role, involving strategy development, information sharing, and collective efforts to achieve the team’s overall investment goals. A solid understanding of investment principles, along with the ability to utilize data and analytics for decision-making, is essential.

Portfolio Management – Entry Level

REAL.INV.POR.P10

The Entry Level Portfolio Management role encompasses a range of daily portfolio management responsibilities. These include managing daily liquidity, re-balancing portfolios, analyzing corporate actions, and monitoring client activity. The role also necessitates risk and performance monitoring to ensure portfolios align with established investment parameters and guidelines. Additionally, the role involves the application of advanced analytical and data science techniques to aid in the development of actionable investment insights. This process involves data analysis, trend identification, and utilizing this information to make informed decisions about portfolio management.

Investment Management Associate

REAL.INV.MNG.P20

An Investment Management Associate conducts thorough research and analysis to pinpoint and suggest potential investment opportunities. This role requires an in-depth examination of a company’s financial capabilities, evaluating investment risks, projecting possible profits, and taking into account other pertinent factors. The associate utilizes this data to offer informed counsel to the company and its executives, aiding them in making strategic investment decisions. Portfolio management is a crucial aspect of this role, which includes supervising and managing a company’s investment portfolio to ensure it aligns with the company’s financial objectives and risk tolerance. Beyond portfolio management, the Investment Management Associate may also undertake additional roles such as strategic planning, financial reporting, and stakeholder liaison, leveraging their broad skill set and comprehensive understanding of the financial market to contribute to the company’s overall investment strategy.

Investment Research Associate

REAL.INV.MNG.P10

An Investment Research Associate is a pivotal role within the research department of financial services companies, including investment banks, real estate firms, or asset management firms. The primary task of this role is to gather, organize, and analyze data, which is then utilized to offer valuable insights to the company’s sales and trading decision-makers. The associate conducts extensive research on various investment opportunities and market trends, using a range of research tools and methodologies to collect accurate and relevant data. They are also responsible for creating detailed reports and presentations based on their findings, which are used by the company’s decision-makers to make informed decisions about potential investments and trading strategies. Furthermore, the Investment Research Associate plays a vital role in supporting the sales and trading function of the company by providing data-driven insights and recommendations that help shape the company’s investment strategies.

Transactions – Head / Top Executive

REAL.INV.TRN.E30

The Head of Transactions is a key leadership role, overseeing a team of transaction managers and evaluating the financial viability of real estate deals. This role encompasses the management of legal and financial aspects related to real estate transactions, including monitoring liabilities and coordinating leases, subleases, and purchases. A crucial part of this role is a thorough understanding of real estate market trends and financial analysis to ensure the profitability and viability of each transaction. The Head of Transactions also identifies real estate opportunities that align with the company’s strategic objectives, which involves researching and analyzing potential real estate investments, assessing their potential return on investment, and determining their fit within the company’s overall business strategy. Lastly, this role involves utilizing company resources to negotiate the best deals, leveraging the company’s financial resources, legal expertise, and market knowledge to negotiate favorable terms for leases, purchases, and other real estate transactions.

Transactions Professional – Senior Level

REAL.INV.TRN.E10

A Senior Level Transactions Professional is responsible for managing the financial aspects of real estate transactions within an organization. They conduct comprehensive financial evaluations of potential deals, which includes analyzing market trends, reviewing financial statements, and conducting risk assessments to ensure profitability. This role also involves managing and updating contracts, identifying areas for improvement, and implementing changes to maximize organizational benefits. They ensure all contracts are compliant with relevant laws and regulations. Additionally, they play a crucial role in mitigating legal risks by identifying potential legal issues in transactions, liaising with legal teams, and implementing strategies to prevent future legal incidents, thereby maintaining the organization’s legal and financial integrity.

Transactions Professional – Experienced

REAL.INV.TRN.P30

An Experienced Transactions Professional primarily manages real estate transactions, assessing their financial feasibility to ensure alignment with the organization’s financial goals. This role involves conducting thorough evaluations of potential transactions, analyzing their financial implications, and making decisions to maximize profitability while minimizing risk. This professional also plays a key role in contract management, reviewing and amending existing contracts to identify and mitigate potential risks, ensuring compliance with relevant laws and regulations. They also contribute to strategic planning by providing insights and recommendations based on their analysis of real estate transactions. Collaborating closely with finance and legal departments, they ensure smooth and efficient transaction processes, leveraging their expertise to help the organization achieve its financial and operational goals.

Transactions Professional – Intermediate

REAL.INV.TRN.P20

An Intermediate Transactions Professional is responsible for managing and overseeing real estate transactions, ensuring a smooth and efficient process for buying and selling properties. This role involves evaluating the financial viability of real estate deals, including assessing profitability and risk factors for each transaction. The professional must have a deep understanding of real estate markets, financial analysis, and risk assessment. The role also includes reviewing and revising real estate contracts to ensure they are in the best interest of the organization, requiring a strong understanding of contract law and real estate regulations. The professional is also expected to maintain strong relationships with clients, stakeholders, and other professionals in the real estate industry, requiring excellent communication and negotiation skills, and staying updated on market trends and changes in real estate laws and regulations.

Transactions Professional – Entry Level

REAL.INV.TRN.P10

An Entry Level Transactions Professional is tasked with managing all aspects of real estate transactions, from the initial negotiation stages to the final closing of the deal. They are responsible for ensuring that all transactions are conducted smoothly and efficiently, in compliance with all relevant laws and regulations. A significant part of their role involves evaluating the financial viability of real estate deals through comprehensive financial analyses, assessing financial documents, market trends, and investment risks to make informed decisions that will benefit the organization. They are also responsible for the updating and management of contracts, which includes reviewing and revising contracts to ensure they align with the organization’s best interests and to prevent potential legal issues in the future. A strong understanding of contract law and real estate regulations is essential for this role to effectively mitigate risks and protect the organization’s interests.

Investor Relations – Head / Top Executive

COMM.INV.REL.E30

The Head of Investor Relations role encompasses the management and facilitation of financial information exchange between the organization and its investors. This includes the production and distribution of financial reports, offering key insights into the company’s financial health and performance. This role serves as the main liaison for investors, ensuring they are consistently updated and informed about the company’s financial status. The Head of Investor Relations also directly engages with investors, addressing their inquiries, clarifying financial reports, and discussing the company’s financial strategies. This role also involves managing relationships with analysts, coordinating with them to provide necessary information for accurate assessment of the company’s financial performance. The Head of Investor Relations ensures all stakeholders, including employees, customers, and the public, receive accurate and timely information about the company’s financial performance, playing a crucial role in maintaining the company’s reputation and financial stability.

Investor Relations – Senior Level

COMM.INV.REL.E10

The Senior Level Investor Relations position is primarily tasked with managing the flow of financial information between the organization and its investors. This includes the generation and distribution of comprehensive financial reports, which offer a clear and concise snapshot of the company’s financial health. The role also involves direct engagement with investors, addressing their inquiries, and providing them with relevant financial data. Additionally, this position manages relationships with financial analysts, supplying them with necessary information to accurately evaluate the company’s financial performance. Overall, this role plays a crucial part in ensuring all stakeholders are well-informed about the company’s financial status in a timely and accurate manner.

Investor Relations – Experienced

COMM.INV.REL.P30

An Investor Relations professional’s role is primarily focused on managing the flow of financial information between a company and its investors. This includes creating and distributing comprehensive financial reports that accurately reflect the company’s financial status, which are essential for maintaining transparency and trust. They also engage directly with investors, addressing inquiries, clarifying financial reports, and discussing the company’s financial performance. This open communication line aids in fostering strong investor relationships and securing their ongoing support. Additionally, these professionals manage relationships with financial analysts, supplying them with accurate and timely financial data to assist their analysis. By ensuring all stakeholders, including investors and analysts, have access to precise and current financial information, Investor Relations professionals significantly contribute to shaping the company’s financial reputation and investor confidence.

Building Operations / Facilities Management

Building Operations & Facilities – Head / Top Executive

ADFS.FMP.BLD.E30

The Head of Building Operations and Facilities Management is responsible for the comprehensive management of all building systems, including mechanical, electrical, fire safety, plumbing, and waste management. The main goal of this role is to ensure the smooth operation of all facilities within the building, providing a safe and efficient environment for all occupants. This role also involves ensuring strict compliance with all relevant local, state, and federal building codes, safety standards, and environmental regulations. A deep understanding of these regulations is essential to ensure all operations are in compliance. This role requires a significant amount of knowledge in engineering and architecture, allowing for effective management of building systems, troubleshooting issues as they arise, and implementing preventative measures to avoid potential problems. This role combines technical expertise with managerial skills to ensure the seamless operation of all building facilities.

Building Operations/Facilities – Senior Level

ADFS.FMP.BLD.E10

The Senior Level Operations & Facilities Management Professional oversees all building systems, including mechanical, electrical, fire safety, plumbing, and waste management. This role ensures the smooth operation of all building aspects, maintaining the infrastructure to the highest standards and ensuring all systems function optimally. The professional is also responsible for adhering to all relevant local, state, and federal building codes, safety standards, and environmental regulations, and for implementing necessary changes to maintain compliance and operational efficiency. A deep understanding of engineering and architecture is required for this role to effectively manage and maintain complex building systems and troubleshoot any issues. The Senior Level Operations & Facilities Management Professional plays a crucial role in maintaining the safety, functionality, and overall integrity of the building.

Building Operations/Facilities Management – Experienced

ADFS.FMP.BLD.P30

The Building Operations/Facilities Management – Experienced role is centered around maintaining the safety and functionality of workplace facilities. This involves overseeing all aspects of building operations, from the upkeep of physical structures, systems, and equipment, to enforcing safety regulations and standards. The role requires a deep understanding of engineering and architecture to effectively manage the building’s infrastructure, including mechanical, electrical, and plumbing systems. These professionals coordinate and supervise necessary repairs or renovations, ensuring they are completed efficiently. They also ensure regulatory compliance by staying updated on building codes and regulations, conducting regular inspections, identifying potential issues, and implementing corrective measures. Emergency preparedness is another key responsibility, as they develop and implement plans to ensure the safety and security of the facility and its occupants.

Building Operations/Facilities Management – Intermediate

ADFS.FMP.BLD.P20

The Building Operations/Facilities Management – Intermediate role is centered around the upkeep and security of workplace facilities. This position encompasses the complete management of all building operations, ensuring every aspect of the facility is functioning at its best. It requires meticulous attention to detail to maintain all building systems, including HVAC, electrical, and plumbing, to a high standard. The role also involves ensuring compliance with all relevant regulations, including health and safety standards, building codes, and environmental regulations. Furthermore, this role includes strategic planning, such as anticipating future maintenance needs, planning for potential upgrades or renovations, and managing the budget for building operations, all with the goal of maintaining a safe, efficient, and comfortable working environment.

Building Operations/Facilities Management – Entry Level

ADFS.FMP.BLD.P10

The Entry Level Building Operations/Facilities Management role is centered around maintaining and securing the workplace facilities. The individual in this role is responsible for the seamless functioning of all building aspects, which includes the upkeep of the physical infrastructure, managing repair and renovation projects, and ensuring adherence to safety and building regulations. The role encompasses a variety of tasks, from routine maintenance to complex facility management projects. This may involve coordinating with external contractors, managing building security systems, and implementing health and safety protocols. Additionally, the role includes administrative duties such as budget management, contract negotiation, and record keeping related to facility operations, all while ensuring compliance with relevant regulations and standards.

Maintenance Supervisor / Lead Engineer

ADFS.FRM.MNT.P30

The Maintenance Supervisor/Lead Engineer oversees property operations and the maintenance of all building equipment. This role encompasses both preventative and unscheduled maintenance tasks, as well as the daily upkeep of the property. The primary objective is to ensure the smooth operation of all building systems and equipment, maintaining a safe and efficient environment. The role also includes adherence to safety regulations, monitoring the work environment for potential hazards, implementing safety protocols, and training team members in these procedures. Furthermore, the Maintenance Supervisor/Lead Engineer is responsible for recommending and implementing necessary repairs and adjustments to the HVAC, electrical, and plumbing systems, using best practices to troubleshoot and repair issues, with a focus on optimizing the performance and longevity of all building systems and equipment.

Maintenance Engineer/Tech – Intermediate

ADFS.FRM.MNT.P20

The Maintenance Engineer/Tech – Intermediate role encompasses the responsibility of maintaining the smooth operation of all building equipment. This includes conducting both preventative and unscheduled maintenance tasks. The role also requires daily property upkeep, ensuring all areas are maintained to a high standard and any issues are promptly addressed. The role extends to implementing necessary repairs and adjustments to enhance the operations of HVAC, electrical, and plumbing equipment and systems. This involves diagnosing faults, replacing damaged parts, and ensuring all equipment and systems are operating efficiently. The Maintenance Engineer/Tech – Intermediate is expected to have a comprehensive understanding of these systems and apply this knowledge to maintain and improve them. The role also involves using best practices to troubleshoot and repair equipment and system issues, identifying the root cause of problems, developing and implementing solutions, and ensuring that the same issues do not recur. This role requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to maintaining the highest standards of property maintenance.

Maintenance Engineer/Tech – Entry Level

ADFS.FRM.MNT.P10

The Maintenance Engineer/Tech – Entry Level plays a crucial role in the operational team, tasked with the preservation and upkeep of all building equipment. The role encompasses both preventative and reactive maintenance duties, ensuring the seamless operation of the property on a daily basis. The job requires a hands-on approach to maintain the physical integrity of the property, prioritizing efficiency, quality, and safety. The role also includes implementing necessary repairs and adjustments to optimize the operations of HVAC, electrical, and plumbing equipment and systems. In addition to these tasks, the Maintenance Engineer/Tech – Entry Level is also expected to proactively identify potential issues, suggest improvements to current systems and processes, and collaborate with the rest of the operations team to maintain the property to the highest standard.

Groundskeeper

ADFS.GRN.GRN.P10

A Groundskeeper is responsible for maintaining the visual appeal and cleanliness of a property through a variety of outdoor maintenance duties. These duties include, but are not limited to, mowing lawns, trimming weeds, and raking leaves to ensure the property remains neat and visually pleasing. The role also involves more complex landscaping activities such as planting and nurturing a variety of plant species, requiring a basic understanding of horticulture. The Groundskeeper is expected to have experience in landscaping, familiarity with landscaping tools and equipment, and an understanding of safety protocols. Physical fitness is also a requirement due to the demanding nature of the job, which often includes working in various weather conditions.

Concierge

ADFS.BLD.CCG.P30

A Concierge’s role is primarily focused on providing personalized services to guests, patrons, tenants, or employees. This includes making dinner and tour reservations, suggesting events, and arranging transportation to meet the needs and requests of the clients. The Concierge is expected to have extensive knowledge of the local area, including restaurants, attractions, and events, to provide recommendations and make reservations based on client preferences. The Concierge also arranges transportation for clients, which may involve booking taxis, shuttles, or private cars. The role requires excellent communication and customer service skills, as the Concierge is often the first point of contact for clients. The Concierge may also handle any complaints or issues that clients may have, either resolving them directly or escalating them to the appropriate department or person. The Concierge is expected to maintain a professional and friendly demeanor at all times, ensuring that clients have a positive and memorable experience.

On-site Community Manager

ADFS.BLD.OCM.P30

The On-site Community Manager is responsible for the overall performance and efficiency of a property unit. Their role includes managing the property’s potential and ensuring its smooth and effective operation daily. They handle a variety of tasks, including maintaining resident relations, overseeing maintenance and repair work, and ensuring the upkeep of the property grounds. The On-site Community Manager also provides exceptional customer service to both current and prospective tenants, addressing any concerns or issues promptly and effectively. As a representative liaison between the property’s management and its residents, the manager communicates information between both parties, upholds the property’s rules and regulations, and ensures the residents’ rights and needs are respected and met.

On-site Administrator

ADFS.BLD.OCM.P10

The On-site Administrator is a key role in the smooth functioning of real estate offices, overseeing daily operations to ensure efficiency and effectiveness. This role involves regular interaction with tenants, providing necessary support and addressing their concerns. The On-site Administrator works closely with property managers to ensure all properties are well-maintained and meet all standards. The role also involves a significant amount of administrative work, including maintaining accurate records, managing important documents, and ensuring all paperwork is up-to-date and easily accessible. The On-site Administrator coordinates various activities within the office, such as scheduling meetings, managing correspondence, and facilitating communication between different parties, requiring strong organizational skills, attention to detail, excellent communication skills, a proactive approach, and the ability to multitask effectively.

Resident / Quality Services – Head / Top Executive

ADFS.BLD.RES.E30

The Resident/Quality Services – Head/Top Executive holds a pivotal leadership position, overseeing the management and supervision of resident services staff and programs. This role encompasses the coordination of daily operations, ensuring all activities are executed efficiently and effectively. The executive is responsible for maintaining a high standard of service delivery, adhering to regulatory requirements and industry best practices. The role includes the recruitment, training, and development of staff, as well as the design and implementation of programs that cater to the needs of residents. The executive is also tasked with ensuring operations are compliant with relevant regulations, applying best practices consistently, and making strategic decisions to enhance the quality of resident services.

Resident / Quality Services – Senior Level

ADFS.BLD.RES.E10

The Senior Level Resident/Quality Services Professional oversees the daily operations of resident services staff and programs. This role involves coordinating and supervising staff and program activities, ensuring all operations comply with regulatory standards and follow established best practices. The professional in this role is tasked with leading the resident services staff, providing training, conducting performance evaluations, and resolving conflicts. They are also responsible for developing and implementing strategies to improve the efficiency and effectiveness of resident services programs. Furthermore, this role requires delivering exceptional customer service, addressing and resolving resident concerns promptly, and fostering a positive living environment by ensuring the delivery of high-quality services.

Resident / Quality Services – Experienced

ADFS.BLD.RES.P30

The Resident/Quality Services Professional is responsible for managing the daily operations of resident services staff and programs. This role includes ensuring that all aspects of the staff and program are managed effectively, with a focus on compliance with relevant regulations and adherence to best practices. The professional in this role is expected to maintain a high standard of service delivery, ensuring that the needs of the residents are met promptly and efficiently. They are also responsible for ensuring that all operations align with set regulations and best practices, thereby maintaining the quality of services provided. Additionally, the Resident/Quality Services Professional is expected to demonstrate a strong commitment to customer service, handling all interactions with residents professionally and courteously, and resolving any issues or complaints promptly and effectively.

Resident / Quality Services – Intermediate

ADFS.BLD.RES.P20

The Resident/Quality Services – Intermediate role is centered around managing the daily functions of resident services staff and programs. This involves supervising all elements of the staff and program, from the planning and execution stages to evaluation and improvement. The role is crucial in ensuring all operations comply with regulatory standards and best practices, thus maintaining the quality of services provided. This position requires strong management skills, including coordinating with various teams, supervising staff, and ensuring smooth and efficient operations. The role also necessitates a strong commitment to customer service, prioritizing the needs and satisfaction of residents, and responding promptly and effectively to any concerns or issues that may arise.

Resident / Quality Services – Entry Level

ADFS.BLD.RES.P10

The Entry Level Resident/Quality Services Professional is responsible for managing the daily operations of resident services staff and programs. This includes coordinating staff schedules, overseeing task execution, and aligning all operations with the organization’s standards and goals. The role also involves implementing and maintaining the resident services program, which includes planning, organizing, and directing program activities. A key part of this role is ensuring compliance with all relevant regulations, which involves staying updated on regulatory changes, making necessary adjustments to maintain compliance, and ensuring consistent adherence to best practices. The professional in this role is also tasked with delivering exceptional customer service, ensuring that all residents receive high-quality services that meet their needs and expectations.

Safety & Security – Head / Top Executive

ADFS.PFA.SAF.E30

The Head of Safety & Security is responsible for the overall management and supervision of all safety and security measures within the organization. This role involves ensuring the safety and security of all stakeholders, including tenants, vendors, and visitors, and protecting all assets against potential threats or risks. A significant part of this role is dedicated to customer service, involving regular interaction with various stakeholders to meet their safety and security needs. The role also involves effective communication and implementation of safety and security protocols, and addressing any concerns or issues that may arise. The position requires experience in managing safety and security operations, including the development and implementation of effective strategies, managing security personnel, and overseeing the daily operations of the security department. A comprehensive understanding of safety and security best practices is essential, along with the ability to adapt these practices to the specific needs of the organization.

Security/Safety – Senior Level

ADFS.PFA.SAF.E10

The Senior Level Safety & Security Professional is responsible for the comprehensive management and supervision of all safety and security operations. This role ensures the safety and security of all individuals on the premises, including tenants, vendors, and visitors, and is also tasked with the protection of assets. The role requires the development and implementation of safety and security policies and procedures, which includes conducting regular risk assessments, coordinating security operations, and responding to safety and security incidents promptly and effectively. The professional in this role will also liaise with law enforcement and other relevant authorities as necessary. A deep understanding of safety and security protocols is required, along with the ability to manage and lead a team, make critical decisions under pressure, communicate effectively, and maintain a strong commitment to creating and preserving a safe and secure environment.

Security/Safety – Experienced

ADFS.PFA.SAF.P30

The Safety & Security Professional is responsible for the comprehensive management and supervision of all safety and security operations. This role involves ensuring the safety and security of all individuals on the premises, including tenants, vendors, and visitors, as well as protecting assets. The professional is tasked with developing and implementing security protocols and procedures, conducting regular security audits, and managing security systems. They also liaise with law enforcement agencies as necessary. The role requires a proactive approach to identifying potential security risks and implementing preventive measures. Excellent customer service is a key aspect of this role, with the professional expected to respond promptly to security concerns and resolve them efficiently. They also train staff on safety and security procedures and ensure compliance at all times. The Safety & Security Professional plays a crucial role in maintaining a safe and secure environment for all.

Security/Safety – Intermediate

ADFS.PFA.SAF.P20

The Security/Safety – Intermediate role involves comprehensive oversight and management of all safety and security operations. This includes ensuring the safety of tenants, vendors, and visitors, and protecting organizational assets. The role is crucial in maintaining a secure and safe environment within the organization by ensuring adherence to all safety protocols and procedures. Regular interaction with various stakeholders is a key aspect of this role, requiring a strong commitment to customer service. The individual in this role is responsible for promptly and efficiently addressing and resolving any safety or security concerns to ensure the well-being of all parties involved. They may also need to liaise with external agencies such as law enforcement and emergency services when necessary. The role requires experience in managing safety and security operations, including knowledge of safety regulations and security systems. The individual should be capable of conducting risk assessments, implementing preventive measures, conducting regular safety audits, training staff on safety procedures, and developing security policies and protocols.

Security/Safety – Entry Level

ADFS.PFA.SAF.P10

The Entry Level Safety and Security Professional is responsible for overseeing all safety and security operations. This role is crucial in ensuring the safety and security of all individuals on the premises, including tenants, vendors, and visitors, as well as safeguarding assets. Regular interaction with various stakeholders is a key part of this role, requiring a strong commitment to customer service. The professional is expected to promptly and efficiently address any safety and security concerns or incidents, minimizing disruption to the daily operations of the premises. The role also involves understanding and implementing safety and security protocols, conducting regular checks and audits, responding to emergencies, training staff on safety procedures, and coordinating with local law enforcement agencies when necessary.

Business Intelligence / Data Science / AI

Data Science / BI / Data Analytics – Head / Top Executive

DATA.BUS.DTA.E30

The Head of Data Science is a pivotal leadership position, tasked with steering the strategic direction and goals related to data science, business intelligence, and data analytics. This role encompasses the supervision and analysis of a vast library of internal and external data sources, with the primary objective of utilizing data to inform and influence business decisions, thus aiding in the organization’s overall growth and success. The Head of Data Science offers expert advice to the senior leadership team, helping them tackle strategic issues through data-driven insights, which involves applying advanced data analysis techniques and interpreting complex data sets. This role necessitates a profound understanding of data science methodologies, business intelligence tools, and data analytics principles to effectively steer the organization’s data strategy. Additionally, the Head of Data Science is responsible for ensuring the integrity and accuracy of data sources, developing and implementing data governance policies, and fostering a culture of data-driven decision making within the organization.

Business Intelligence Analytics – Senior Level

DATA.BUS.BIA.E10

The Senior Business Intelligence Analytics role is crucial in driving business strategies and objectives through comprehensive management and strategic analysis. This position plays a key role in advising the senior leadership team by offering data-driven insights to address strategic questions. The role involves managing and analyzing a wide range of internal and external data sources, ensuring the most accurate and relevant information is used for decision-making processes. The individual in this role is responsible for collecting, analyzing, and interpreting large datasets, transforming complex data into understandable and actionable information. They are also responsible for the development and implementation of data analyses, data collection systems, and other strategies that improve statistical efficiency and quality. This role is essential in ensuring the company’s data is accurate, reliable, and can be used to drive strategic business decisions.

Business Intelligence Analytics – Experienced

DATA.BUS.BIA.P30

A Business Intelligence (BI) Analyst is responsible for gathering and analyzing data to aid in the decision-making processes within an organization. They utilize various data collection techniques, including data mining, forecasting, and statistical analysis, to handle large volumes of data and identify trends and patterns. Beyond data analysis, a BI Analyst is skilled in translating complex data into easily understandable insights, presenting their findings in a clear and concise manner. This ability to communicate complex data effectively is crucial, as it directly influences the organization’s decision-making capabilities. Overall, a BI Analyst is a data expert whose work is key in guiding an organization’s strategic direction, providing data-driven insights for informed decision-making, and helping organizations understand their data landscape to identify trends and patterns that can drive business growth.

Business Intelligence Analytics – Entry Level

DATA.BUS.BIA.P10

The Business Intelligence Analytics – Entry Level role is a critical position that demands a higher level of expertise compared to a data analyst role. It necessitates a strong foundation in basic mathematics, a thorough understanding of algorithms, and robust communication skills. Proficiency in software engineering is also crucial to effectively execute the tasks associated with this role. The individual in this role should be proficient in SQL and capable of using regular expressions to manipulate data. This role requires a more advanced understanding, including a stronger foundation in areas such as modelling, analytics, mathematics, statistics, and computer science. The individual in this role will be expected to analyze and interpret complex data, providing valuable insights that can drive business decisions.

Data Scientist – Senior Level

DATA.BUS.SCI.E10

A Senior Level Data Scientist is a professional who possesses an advanced understanding of mathematics, algorithms, and software engineering, coupled with strong communication skills. This role involves the use of SQL and regular expressions for data manipulation, similar to a data analyst. However, a Senior Level Data Scientist also demonstrates a deeper proficiency in modeling, analytics, mathematics, statistics, and computer science. This advanced expertise enables them to derive more significant insights from data and construct more intricate models. Their ability to solve complex problems and make data-driven decisions is crucial in assisting organizations to interpret large volumes of data and utilize this information for strategic decision-making.

Data Scientist – Experienced

DATA.BUS.SCI.P30

An Experienced Data Scientist is a role that expands on the fundamental abilities of a data analyst, providing a higher level of proficiency. This position demands a solid grasp of mathematics, algorithms, and software engineering, coupled with exceptional communication skills. Proficiency in SQL and regular expressions for data manipulation is a crucial requirement, similar to data analysts. However, an Experienced Data Scientist’s role extends beyond these basic skills, necessitating a stronger foundation in modeling, analytics, mathematics, statistics, and computer science. These advanced abilities allow the data scientist to derive insights from intricate data sets, forecast trends, and devise data-driven solutions to business problems. In essence, an Experienced Data Scientist is an advanced data analyst, equipped with all the skills of a data analyst but with a heightened level of expertise. This role is pivotal in aiding organizations to comprehend large volumes of data and utilize that data for strategic decision-making.

Data Scientist – Entry Level

DATA.BUS.SCI.P10

An Entry Level Data Scientist role encompasses a unique blend of skills, combining elements of data analysis and data science with a particular focus on certain areas. This position necessitates a solid understanding of mathematics, algorithms, communication, and software engineering, which are vital for the successful completion of associated tasks and responsibilities. Proficiency in SQL and the use of regular expressions for data manipulation are expected, including the ability to dissect data to derive meaningful insights. The role extends beyond that of a data analyst, requiring a stronger foundation in modeling, analytics, mathematics, statistics, and computer science for the creation and execution of data-driven solutions and strategies. As a step above a data analyst, an Entry Level Data Scientist utilizes their advanced skills and knowledge in data modeling, analytics, and computer science to facilitate data analysis, predictive modeling, and strategic decision-making.

Data Analyst – Senior Level

DATA.BUS.DAN.E10

A Senior Level Data Analyst is a professional role that necessitates a robust mathematical foundation, a comprehensive understanding of algorithms, superior communication abilities, and extensive knowledge of software engineering. This role is particularly adept at using SQL and regular expressions to manipulate and analyze data. The Senior Level Data Analyst is expected to handle complex data sets and derive meaningful insights from them. While this role shares some skills with a data scientist, it is distinct, with a data scientist typically having a stronger foundation in modeling, analytics, mathematics, statistics, and computer science. The Senior Level Data Analyst plays a critical role in bridging the gap between data and decision-making, analyzing and interpreting complex data to aid businesses in making strategic decisions.

Data Analyst – Experienced

DATA.BUS.DAN.P30

An Experienced Data Analyst is a professional with a strong background in mathematics, algorithms, communication, and software engineering. They are skilled in SQL and use regular expressions to manipulate and analyze data. Their role involves extracting valuable insights from raw data, which are then used to inform strategic decisions and enhance business operations. They excel at interpreting complex data sets, generating data-driven reports, and presenting their findings in a clear and concise manner. While they share many skills with data scientists, the latter have a more advanced understanding of modeling, analytics, mathematics, statistics, and computer science, enabling them to predict trends and patterns in data.

Data Analyst – Entry Level

DATA.BUS.DAN.P10

An Entry Level Data Analyst role primarily involves the application of fundamental mathematical knowledge, comprehension of algorithms, and proficiency in software engineering. This role necessitates strong communication skills for interpreting and presenting data in a manner that is easily understandable. A significant aspect of this role is the ability to utilize SQL and regular expressions to manipulate and analyze data, thereby providing valuable insights for decision-making processes. While there are similarities with the skills required for a data scientist, a data analyst’s role is distinct, focusing more on data interpretation and presentation. Both roles are vital in the data-driven decision-making process, with a data analyst providing initial analysis and interpretation, and a data scientist using this information for more complex analyses and predictive model creation.

Capital Markets

Capital Markets – Head / Top Executive

REAL.INV.CAP.E30

The Head of Capital Markets role encompasses a variety of responsibilities related to debt and equity placements, including sourcing, origination, underwriting, and due diligence. This role involves a comprehensive review of property-related documents and third-party reports, as well as the creation of cash flow models and asset summary/credit committee reports. The individual in this position is also responsible for monitoring and managing assets within the existing mortgage portfolio. The role may also require performing and supervising underwriting analysis on mortgage loan products, which includes complex financial analysis, analyzing third-party reports to determine collateral acceptability, and reviewing financial statements and additional documentation for accuracy and compliance. The Head of Capital Markets must also ensure all loan files are documented according to portfolio and investor guidelines, analyze and evaluate complex ownership borrower structures, and have a deep understanding of the capital markets to make informed decisions.

Capital Markets Professional – Senior Level

REAL.INV.CAP.E10

The Senior Level Capital Markets Professional oversees the management of debt and equity placements, which encompasses sourcing, origination, underwriting, and due diligence. This role requires a meticulous review of property-related documents and third-party reports, as well as the creation of cash flow models and asset summary/credit committee reports. The professional is also tasked with managing assets within the existing mortgage portfolio, including conducting underwriting analysis on mortgage loan products, which may involve intricate financial analysis. They are expected to scrutinize third-party reports to assess the acceptability of the collateral, analyze title reports and lien information, and review financial statements and additional documentation. Furthermore, the professional ensures that all loan files are documented according to portfolio and investor guidelines to guarantee marketability, which includes analyzing and evaluating complex ownership borrower structures in relation to legal and financial responsibilities and obligations. This role demands a high level of expertise in capital markets, as well as a robust understanding of financial analysis and underwriting.

Capital Markets Professional – Experienced

REAL.INV.CAP.P30

A Capital Markets Professional is tasked with the analysis of investor reports and identification of pertinent market trends across all fund investments. This role necessitates a comprehensive understanding of financial markets, investment strategies, and the interpretation of complex financial data. The professional’s responsibilities also include assisting in capital projects for capital markets, ensuring alignment with the organization’s financial objectives. They are also involved in the creation and administration of cash flow models for financial structures, utilizing financial modeling techniques to forecast future financial performance and inform decision-making processes. Furthermore, the Capital Markets Professional is responsible for developing financial terms and conditions, reviewing investment values, and providing support to research studies. They also prepare and present accurate and up-to-date information materials for potential investors, demonstrating a collaborative approach and effective teamwork.

Capital Markets Professional – Intermediate

REAL.INV.CAP.P20

An Intermediate Capital Markets Professional primarily focuses on the analysis of investor reports and the identification of pertinent market trends for fund investments. This role necessitates a profound understanding of the financial market and the capability to decipher complex financial data. The professional is also involved in assisting with various capital projects within the capital markets department, contributing significantly to the strategic planning and execution of these projects. The job also encompasses the administration and preparation of cash flow models for financial structures, which includes creating and managing financial models that accurately depict the organization’s cash flow. Furthermore, the professional is responsible for developing financial terms and conditions, reviewing investment values, and providing support to research studies within the organization. This role demands strong communication skills to present complex financial information in a comprehensible manner.

Capital Markets Professional – Entry Level

REAL.INV.CAP.P10

An Entry Level Capital Markets Professional is responsible for analyzing investor reports and identifying relevant market trends for fund investments. This role is crucial in supporting various departments in executing capital projects within the capital markets sector. The professional is tasked with administering and preparing cash flow models for financial structures, which are vital for the organization’s strategic planning and financial stability. They also develop financial terms and conditions, review investment value, and must have a thorough understanding of financial markets, investment strategies, and risk management. Additionally, they support research studies within the organization, prepare materials for prospective investors, and present complex financial information in a clear and understandable manner. This role is key to the organization’s investment activities and contributes to the company’s overall success and growth.

Customer Service

Customer Service – Head / Top Executive

CUST.GEN.CUS.E30

The Head of Customer Service is responsible for managing all customer interactions to ensure a positive experience with the company. This role is crucial in shaping the customer’s perception of the company, playing a significant role in customer retention and satisfaction. The executive in this role is tasked with fostering a customer-focused culture within the organization and setting the standard for high-quality customer service. The role involves developing and implementing customer service policies and procedures, devising strategies to enhance service delivery, and establishing standards that meet or exceed industry benchmarks. The Head of Customer Service also oversees the training and development of the customer service team, equipping them with the necessary skills to deliver exceptional service. This role requires excellent communication and problem-solving skills, and a commitment to superior customer service.

Customer Service – Senior Level

CUST.GEN.CUS.E10

The Senior Level Customer Service role is primarily focused on managing customer interactions to ensure a positive experience. This involves addressing customer inquiries, resolving issues, facilitating transactions, and maintaining customer satisfaction. The role is pivotal in shaping the customer’s perception of the company, requiring a strong dedication to exceptional customer service. The position also includes the development and implementation of customer service policies and procedures, creating guidelines that align with the company’s objectives and industry standards, and ensuring their effective execution. Furthermore, the Senior Level Customer Service role involves continuous review and improvement of these policies and procedures, training customer service staff, and monitoring the team’s performance to ensure high-quality service. This role requires excellent communication and problem-solving skills due to its interaction with various stakeholders and addressing a wide range of customer-related issues.

Customer Service – Manager

CUST.GEN.CUS.M20

A Customer Service Manager’s role primarily revolves around providing customer assistance through various communication channels such as telephone, email, or chat platforms. They are expected to proficiently use these platforms to ensure customers receive prompt and efficient service, thereby maintaining high levels of customer satisfaction and engagement. A significant part of their responsibility also includes addressing and resolving customer complaints. This involves investigating customer issues, identifying suitable solutions, and ensuring their effective implementation. They are also expected to monitor and analyze complaint trends to pinpoint areas of improvement in the company’s products or services. Furthermore, a Customer Service Manager is responsible for providing information about the company’s products or services, which includes explaining product features, benefits, and usage to customers, and answering any queries they may have. They should possess a thorough understanding of the company’s offerings and be able to communicate this information clearly and effectively to customers.

Customer Service – Experienced

CUST.GEN.CUS.P30

The Customer Service – Experienced role primarily focuses on providing extensive support to customers through various communication channels such as telephone, email, or chat platforms. The individual in this position is responsible for managing these platforms proficiently, ensuring all customer inquiries and concerns are addressed promptly and effectively. A significant aspect of this role includes handling and resolving customer complaints, requiring excellent problem-solving skills, attention to detail, and patience. The objective is to resolve all customer issues satisfactorily, thereby upholding the company’s reputation for superior customer service. Furthermore, this role involves providing detailed information about the company’s products or services, necessitating a comprehensive understanding of the company’s offerings and the ability to communicate this information clearly and effectively to customers, which is vital for driving sales and fostering customer loyalty.

Customer Service – Intermediate

CUST.GEN.CUS.P20

The Customer Service – Intermediate role is centered around providing comprehensive support to customers through various communication channels such as telephone, email, or chat platforms. The main goal is to ensure customers receive prompt and effective assistance, thereby enhancing their overall experience with the company. A crucial aspect of this role is managing and resolving customer complaints, which involves attentive listening, empathizing with customer concerns, and providing practical solutions. The role also entails providing detailed information about the company’s products or services, including explaining product features, benefits, and usage, and answering any customer queries. This is aimed at helping customers make informed decisions about their purchases and ensuring they fully understand the value and functionality of the products or services they are interested in.

Customer Service – Entry Level

CUST.GEN.CUS.P10

An Entry Level Customer Service role primarily involves providing support to customers through various communication channels such as telephone, email, or chat services. The individual in this role is responsible for promptly and professionally addressing customer inquiries and concerns, playing a key role in maintaining a positive customer experience and ensuring customer satisfaction. This position also entails handling and resolving customer complaints by empathizing with the customer’s situation and finding suitable solutions. The role requires strong problem-solving and interpersonal skills to manage challenging situations and maintain customer relationships. Furthermore, the Entry Level Customer Service role involves providing detailed information about the company’s products or services, including explaining product features, benefits, and usage, and answering customer questions. The individual must have a comprehensive understanding of the company’s offerings and be able to effectively communicate this information to customers, thereby promoting the company’s products or services and driving sales.

Construction / Project Management

Construction (Real Estate) – Head / Top Executive

CONN.REA.CST.E30

The role of a Construction (Real Estate) – Head / Top Executive involves comprehensive oversight and management of construction projects. This includes key tasks such as planning, budgeting, and decision-making, with the primary goal of ensuring all projects align with the proposed budget and are completed within the agreed timeline. The individual in this role holds the overall responsibility for project completion, encompassing both the physical construction process and administrative aspects. They are expected to make critical decisions related to resource allocation, project timelines, and budget adherence. The role demands a deep understanding of the construction industry, the ability to manage multiple tasks simultaneously, and ensuring all projects comply with industry standards and regulations, including safety protocols and quality of work. The ultimate objective is to deliver a completed project that meets client expectations, within the agreed budget and timeline.

Construction (Real Estate) – Senior Level

CONN.REA.CST.E10

The Senior Level Construction Professional is responsible for comprehensive management of construction projects. This includes key tasks such as planning, budgeting, and decision-making to ensure projects are completed within the proposed budget and timeframe. The role necessitates a deep understanding of project management principles and the ability to coordinate various aspects of construction projects effectively. The professional is also tasked with developing procurement strategies, which involves identifying and sourcing necessary materials and equipment for the project in a cost-effective and timely manner. Additionally, the role includes recommending suitable subcontractors and suppliers based on their capabilities and reliability, requiring a strong understanding of the construction industry and its resources.

Construction Manager (Real Estate)

CONN.REA.CST.M40

A Construction Manager in the Real Estate sector is responsible for overseeing construction sites, managing general contractors, and supervising workers to ensure high-quality and safety standards. They handle the generation and evaluation of Requests for Information (RFIs), Requests for Proposal (RFPs), and Change Orders, ensuring all construction activities adhere to approved manuals and procedures. They also provide technical support to Project Managers, including the development and management of project cost/change controls, and oversight of the project budget and accounting records. The Construction Manager coordinates and monitors schedule updates, invoices, and submittals, and reviews the progress of contractors’ construction schedules. Their role is crucial in maintaining the project timeline and ensuring all construction activities are completed within the stipulated time frame, contributing to the successful and timely completion of construction projects.

Construction Manager On-Site (Real Estate)

CONN.REA.CST.M20

A Construction Manager On-Site (Real Estate) is primarily tasked with supervising construction sites, managing general contractors, and overseeing workers to maintain quality and safety standards. They are responsible for creating, reviewing, and managing Requests for Information (RFIs), Requests for Proposal (RFPs), and Change Orders. They ensure all construction work aligns with approved manuals, procedures, and good engineering practices. They also provide technical support to Project Managers, which includes developing and maintaining project cost/change controls, managing the project budget, and keeping accurate accounting records. Additionally, they assist in managing and reviewing contractors’ construction schedules, monitor project progress, ensure work is completed on time and within budget, and address any issues or delays that may arise.

Construction Professional (Real Estate) – Experienced

CONN.REA.CST.P30

A Construction Professional in the Real Estate sector is responsible for carrying out various tasks on a construction site, following the guidelines set out in the project blueprints. Their primary goal is to construct buildings and other structures that are structurally sound and meet the necessary standards. This role involves operating heavy machinery for tasks such as pouring concrete and demolishing buildings, ensuring all operations are conducted safely and effectively. The Construction Professional is also tasked with unloading and storing construction materials, ensuring they are accounted for, safely stored, and easily accessible. Erecting scaffolding, a key component in many construction projects, is another responsibility, requiring a high level of physical fitness, attention to detail, and a strong understanding of safety protocols.

Construction Professional (Real Estate) – Entry

CONN.REA.CST.P10

The Construction Professional (Real Estate) – Entry Level role is primarily focused on executing tasks at a construction site as per the provided blueprints, with the aim of constructing structurally sound buildings and other structures. The role encompasses a broad range of activities, from the initial stages of site setup to the final stages of project completion. Key tasks include erecting scaffolding, a critical part of the construction process, which involves assembling temporary structures to support the work of other construction professionals. The role also involves unloading construction materials, a task that requires physical strength and coordination due to the variety of materials essential for the construction process. Additionally, the role includes operating heavy machinery, such as those used to pour concrete or for building demolition, requiring a high level of skill and safety awareness due to the potential dangers associated with the equipment.

Construction Estimator (Real Estate)

PROM.CST.CSE.P30

A Construction Estimator in the Real Estate sector is responsible for calculating the anticipated costs of specific construction projects. This role involves a thorough analysis of project-related documents, including proposals, blueprints, and specifications, to understand the project’s scope and make accurate cost predictions. The Construction Estimator also estimates the labor, material, and time requirements for each project, assessing the resources needed to complete the project accurately. This role is crucial in project planning and budgeting, as the Estimator’s accurate cost predictions help ensure projects are completed within budget and on schedule. The role demands a keen eye for detail, robust analytical skills, and a comprehensive understanding of construction processes and costs.

Construction Project Manager (Real Estate) – Senior Level

PROM.CST.PRJ.E10

The Senior Level Construction Project Manager in Real Estate is tasked with comprehending all financial aspects of projects, including cost implications. This role involves conducting feasibility and due diligence studies to evaluate potential risks and ensure the successful accomplishment of business plan objectives. The manager is responsible for providing project milestones, business plan forecasts, and identifying critical path and follow-up items from due diligence. The role requires expertise in managing various project aspects such as scope, schedule, finance, risk, quality, and resources. The manager is expected to define project outcomes, adhere to timelines, and manage the project within the assigned budget. This role is crucial in leading collaboration and coordination with internal departments for a smooth project initiation with sales, operations, and purchasing teams. The manager is also responsible for overseeing budget updates through coordination with finance and other internal departments, generating a strategic plan for project navigation, securing project approvals, and ensuring the successful completion of construction projects on time, within budget, and to the required quality standards.

Construction Project Manager (Real Estate) – Experienced

PROM.CST.PRJ.P30

The Construction Project Manager (Real Estate) is primarily tasked with achieving business plan objectives through the management of project milestones, business plan projections, and critical path items. This role requires proficiency in managing various project aspects including scope, schedule, finance, risk, quality, and resources. The manager is responsible for defining project outcomes, adhering to set timelines, and ensuring all activities remain within the budget. The role necessitates significant collaboration with internal departments such as sales, operations, and purchasing to ensure smooth project initiation and coordination. The Construction Project Manager also oversees budget updates in close coordination with the finance department, generates strategic plans for project navigation, and secures project approvals, thereby guiding the project to successful completion.

Construction Project Administrator (Real Estate)

PROM.CST.PRJ.P10

A Construction Project Administrator in the Real Estate sector is a key player in supporting Project Managers to successfully execute construction projects. This role encompasses a variety of tasks aimed at ensuring project goals and objectives are achieved within the set budget and time frames. The Project Administrator is responsible for coordinating project activities, managing project documentation, and assisting in the planning and scheduling of project timelines. They monitor project progress, identify potential issues, and implement solutions to keep the project on track. The role also involves liaising with stakeholders, including clients, contractors, and suppliers, requiring excellent communication and organizational skills, and a keen eye for detail. The Project Administrator is instrumental in ensuring all aspects of the construction project are executed efficiently and effectively.

Construction Project Engineer (Real Estate)

CONN.REA.CPE.P30

A Construction Project Engineer in the Real Estate sector is primarily responsible for managing the project schedule. This includes monitoring the project’s progress, coordinating various activities, and addressing any issues promptly. The role demands meticulous attention to detail to ensure all aspects of the project are progressing as planned and potential problems are identified and resolved swiftly. The Construction Project Engineer also oversees the project plan, which involves reviewing the design, specifications, and overall plan, managing any changes to the schedule, and providing recommendations for actions to ensure the project stays on track and meets set objectives and deadlines. Furthermore, the Construction Project Engineer plays a vital role in controlling project costs, which includes approving expenditures, administering contracts with contractors, making necessary financial decisions, and ensuring all contractual obligations are met, thereby ensuring the project is completed within the allocated budget.

General Superintendent (Real Estate)

CONN.REA.SUP.M40

The General Superintendent in Real Estate is a pivotal role, typically found within larger firms or extensive projects. This role involves directing and managing work across multiple construction sites, with various superintendents reporting directly to them. The General Superintendent oversees the daily operations of these sites, ensuring projects are completed on time, within budget, and to high standards of workmanship and safety. They also liaise with a range of stakeholders, including clients, contractors, and regulatory bodies. Beyond site management, the General Superintendent is integral to strategic planning and resource allocation, developing operational plans, managing resources effectively, and aligning all projects with the company’s strategic objectives. They also play a key role in risk management, identifying potential issues and implementing mitigation strategies to ensure successful project completion.

Superintendent (Real Estate)

CONN.REA.SUP.M20

A Superintendent in Real Estate is similar to a General Superintendent, with the primary duty of overseeing and coordinating the activities of various trade groups at a single site. These groups can range from Carpenters and Equipment Operators to Iron Workers. The Superintendent is responsible for ensuring the work progresses according to schedule and that all necessary materials and equipment are delivered on time. They also play a crucial role in coordinating the activities of different workers to prevent interference, which requires effective communication and direction to the foremen of the different trades. The Superintendent may supervise workers from different companies, but regardless of the employment status, their role is to ensure the successful and timely completion of the project.

Development / New Business / Sales

Real Estate Development – Head / Top Executive

REAL.DEV.RED.E30

The Head of Real Estate Development oversees the entire development process, from site selection and planning to financial analysis and project stabilization. They work closely with various teams, including Development Managers, Development Associates, Operations, and Construction, to identify and evaluate new development opportunities. They are responsible for gathering and analyzing market-specific data, such as economic and demographic information, construction cost estimates, local permit and fee costs, and supply and demand statistics. This data is used to make informed decisions about potential projects and to ensure their viability. The Head of Real Estate Development also manages project budgets, prepares monthly development reports, and maintains financial projections and analyses for the development and operation of the projects, ensuring their profitability.

Real Estate Development – Senior Level

REAL.DEV.RED.E10

A Senior Level Professional in Real Estate Development leads the development team in managing all facets of real estate project development. This includes site selection, planning, entitlement, financial analysis, and overseeing the entire development process from start to finish. They work closely with Development Managers, Development Associates, Operations, and Construction teams to identify and evaluate new development opportunities. They gather and analyze market-specific economic and demographic data, construction cost estimates, local permit and fee costs, and local supply and demand statistics to make informed decisions about potential projects. Additionally, they are responsible for preparing and monitoring project budgets, creating monthly project development reports, and maintaining financial projections and analyses for the development and operation of the projects to ensure financial feasibility and adherence to budget constraints.

Real Estate Development Professional – Experienced

REAL.DEV.RED.P30

The Real Estate Development Professional is a key player in the company’s expansion, providing strategic direction, project oversight, and financial management for various development initiatives. This role is crucial in maintaining the company’s commitment to the highest quality standards. The professional’s duties span the entire lifecycle of real estate development projects, ensuring smooth execution and completion. They oversee the progression and procurement of new property developments, including new constructions and renovation projects. The role requires a combination of strategic thinking, financial expertise, and project management skills, ensuring all development projects align with the company’s strategic goals, are financially sound, and are effectively managed for timely and successful completion. This role is vital in propelling the company’s growth and upholding its reputation for excellence in the real estate industry.

Real Estate Development Professional – Intermediate

REAL.DEV.RED.P20

The Real Estate Development Professional – Intermediate is a key player in the company’s expansion, providing strategic planning, project management, and financial oversight for development projects. This role is responsible for managing the entire project lifecycle, from the initial planning stages to the successful completion. This includes coordinating with various stakeholders, ensuring project requirements are met, and delivering the project on time and within budget. The Real Estate Development Professional – Intermediate also handles financial aspects of the projects, including budgeting, financial planning, and cost management, ensuring alignment with the company’s strategic goals. This role requires a comprehensive understanding of real estate development, financial management, and project management.

Real Estate Development Professional – Entry Level

REAL.DEV.RED.P10

The Entry Level Real Estate Development Professional is a key player in the company’s expansion efforts, providing strategic planning, project management, and financial oversight for development projects. This role is integral in maintaining the highest quality standards throughout all project stages. The professional’s duties span a broad spectrum, from the preliminary planning phases to the final execution of development projects. In the real estate sector, the Development Professional is responsible for managing the progression and procurement of new property developments, including new constructions and renovation projects. The professional participates in every phase of the project, ensuring alignment with the company’s strategic objectives and quality standards. Additionally, the role involves substantial financial management, with the professional tasked with keeping all development projects within budget while upholding the company’s quality standards. This includes tracking project expenses, predicting financial requirements, and making necessary adjustments to keep the project financially on track. This role necessitates a deep understanding of both real estate development and financial management.

New Business & Development – Head / Top Executive

MKSP.SAM.NBD.E30

The Head of New Business Development is a pivotal role that focuses on the inception, expansion, and structuring of new business ventures. This role encompasses the assembly of a proficient team from diverse fields to collaboratively work towards the successful launch of a new business. Key responsibilities include the creation of a detailed business plan and the execution of feasibility studies to evaluate the potential success of the new venture. The role also necessitates comprehensive market research to gauge the potential of the new business and its primary product or service, including the identification of a suitable market and ensuring the business aligns with the needs of its target audience. Furthermore, the Head of New Business Development is instrumental in strategic planning and execution of business growth, which involves identifying growth opportunities, formulating strategies to leverage these opportunities, and supervising the implementation of these strategies, all while maintaining a keen understanding of market trends, competitive landscape, and customer needs.

New Business & Development – Senior Level

MKSP.SAM.NBD.E10

The Senior Level New Business Development Professional plays a pivotal role in the inception, growth, and structuring of new business ventures. Their responsibilities include assembling a team of experts from diverse fields to ensure the successful launch and growth of the business. They are tasked with creating a comprehensive business plan and conducting feasibility studies, which are vital in the early stages of business development. This role also involves assessing the potential success of the new business by analyzing market demand for the primary product or service, and gauging the business’s likelihood of survival in a competitive market. Additionally, they are responsible for identifying and researching suitable markets for the company’s products and services, conducting market research to identify potential opportunities and challenges, and developing strategies to effectively position the company’s offerings in the market.

New Business & Development – Experienced

MKSP.SAM.NBD.P30

The New Business & Development – Experienced role primarily focuses on identifying and pursuing new business opportunities. This involves cultivating relationships with potential clients to establish long-term business partnerships. The individual in this role conducts comprehensive market research to identify potential targets and inform strategic decisions. Another key aspect of this role is the creation and presentation of client proposals. This requires a deep understanding of the client’s needs and objectives, the ability to articulate the value of the proposed solution, and the negotiation and successful closure of deals. Post-sale, the role involves maintaining regular client contact, ensuring satisfaction, addressing concerns, and identifying further business development opportunities. The individual in this role is expected to foster strong, trusting, and loyal client relationships that encourage repeat business and referrals.

New Business & Development – Intermediate

MKSP.SAM.NBD.P20

The New Business & Development – Intermediate role is primarily focused on identifying and pursuing new business opportunities. This involves establishing and nurturing relationships with potential clients, identifying potential targets within the market, and conducting comprehensive research to understand their needs. The role also includes creating and presenting strategic proposals that effectively communicate the company’s value proposition. The individual in this role is responsible for negotiating terms and conditions with clients, closing deals to drive business growth, and maintaining regular contact with clients post-sales. This includes ensuring client satisfaction, addressing any issues or concerns, and identifying opportunities for further business, all of which contribute to maintaining client relationships, ensuring repeat business, and fostering client loyalty.

New Business & Development – Entry Level

MKSP.SAM.NBD.P10

An Entry Level New Business & Development role primarily focuses on the active pursuit of new business opportunities. This involves identifying and cultivating relationships with potential clients, using strategic methods to pinpoint targets within the market. Comprehensive market research is conducted to understand the needs and preferences of these potential clients. Another key aspect of this role is the creation and presentation of tailored proposals to prospective clients, effectively communicating the business’s value proposition. The role also requires maintaining contact with clients post-sale, ensuring client satisfaction, addressing any concerns, and identifying further business development opportunities. This necessitates excellent customer service skills and the ability to build and maintain strong client relationships over time.

Research – Head / Top Executive

REAL.RES.RES.E30

The Head of Research is responsible for managing all aspects of property valuation, including pre-acquisition, disposition, and financial reporting of properties. This role is pivotal in conducting due diligence for potential property acquisitions, expansions, and developments, ensuring thorough examination and evaluation of all financial and legal aspects. The Head of Research also supervises general market research activities, such as studying market trends, analyzing data, and providing insights to inform strategic decisions. This role also involves estimating replacement costs and reserves, crucial for financial planning and risk management. Additionally, the Head of Research identifies immediate repair needs and construction deficiencies in properties, coordinating with maintenance teams to ensure prompt and efficient repairs and improvements.

Research – Senior Level

REAL.RES.RES.E10

The Senior Level Research Professional plays a pivotal role in property valuation processes, including pre-acquisition, disposition, and financial reporting. This role requires a comprehensive understanding of property-related matters, including conducting thorough due diligence for potential acquisitions, expansions, and developments. The professional in this role should have a firm grasp of property valuation, financial analysis, and market trends, which are essential for making informed decisions about property acquisitions and dispositions. As the leader of the Research Team, this professional oversees general market research activities, including monitoring and analyzing market trends, conducting competitive analysis, and providing strategic insights. The role also involves estimating replacement costs, reserve estimates, and identifying immediate repairs and construction deficiencies. The Senior Level Research Professional is also responsible for contributing to the development of research methodologies and strategies, identifying and implementing best practices in research and analysis, ensuring data accuracy and reliability, and staying current with industry trends and developments. This role demands a high level of analytical skills, attention to detail, and the ability to work in a fast-paced, dynamic environment.

Digital Media Production

Art & Graphic Design

DSGN.CRE.ART.P30

The Art & Graphic Design role is primarily focused on the conceptualization and creation of designs for a variety of digital media. This includes designing and producing a broad spectrum of digital assets such as websites, product graphics, web logos, social media graphics, banners, email campaigns, and email templates. The individual in this role is responsible for creating a visually appealing and cohesive look for all finished products, ensuring that the design aligns with the overall aesthetic and branding guidelines. The role also involves determining the layout and typography, shaping the visual identity of the product, and making strategic decisions about the use of color, space, image, and text in the design. Additionally, the Art & Graphic Design role requires working closely with clients or within an organization to ensure a unified look across all products, understanding the client’s vision or the organization’s brand identity, and translating it into a design that is consistent across all digital platforms.

Audio & Video

DSGN.CRE.AAV.P30

An Audio & Video professional is responsible for designing and producing audio and video content. This role requires a thorough knowledge of audio recording and video production, as well as an understanding of broadcast and electronic communication arts or multimedia production. The professional may be required to create content for various platforms, such as commercials, films, television shows, or other multimedia productions. Collaboration is a key aspect of this role, as the professional often works with a team to produce content that meets the client’s specifications. This process may involve brainstorming, planning, executing, and refining the content. The professional should be skilled at coordinating with different team members, such as directors, scriptwriters, and other technical staff, to ensure a smooth production process. The role also requires the ability to work independently, managing the entire production process from start to finish. This includes conceptualizing the project, planning and executing the production, and refining the final product. The professional should be able to handle multiple projects at once, prioritize tasks, meet deadlines, and maintain a high standard of quality.

Due Diligence / Underwriting

Due Diligence/Underwriting – Head / Top Executive

REAL.INV.UND.E30

The Head of Due Diligence/Underwriting is responsible for managing all aspects of due diligence and underwriting for loans. This includes examining property-level data and guarantor financial statements, reviewing and approving appraisals, property condition assessments, and environmental reports. The role also involves conducting site inspections, determining suitable market comparables for property valuation, and performing tenant analyses. A key aspect of this role is identifying and mitigating risks related to property issues. Additionally, the Head of Due Diligence/Underwriting is tasked with researching, analyzing, and summarizing market and submarket information, such as inventory data, absorption rates, new/proposed development, and rent and vacancy trends. This role also involves preparing final underwriting and credit approval memoranda, presenting loans for internal credit approval, and ensuring all necessary information is accurately and clearly communicated. The Head of Due Diligence/Underwriting may also supervise and mentor junior Underwriters, providing guidance to ensure they effectively contribute to the department’s goals. This role requires a high level of expertise in underwriting and due diligence, along with strong leadership and communication skills.

Due Diligence/Underwriting Professional – Senior Level

REAL.INV.UND.E10

The Senior Level Due Diligence/Underwriting Professional is tasked with managing all aspects of due diligence and underwriting for loans. This includes analyzing property-level data and guarantor financial statements, reviewing and approving appraisals, property condition assessments, and environmental reports. The role also requires conducting site inspections, determining suitable market comparables for property valuation, and completing tenant analyses. A crucial part of this role is identifying risks and potential mitigants for property-related issues. Additionally, the professional is responsible for extensive research and analysis of market and submarket information, summarizing this information clearly, and preparing final underwriting and credit approval memoranda. The professional also presents loans for the internal credit approval process, ensuring accurate representation of all necessary information. The Senior Level Due Diligence/Underwriting Professional may also manage and coach junior Underwriters, guiding them through the due diligence and closing process, and ensuring compliance with all necessary procedures and regulations. This role requires a high level of expertise in due diligence and underwriting, as well as strong leadership and communication skills.

Diligence/Underwriting Professional – Experienced

REAL.INV.UND.P30

The role of a Diligence/Underwriting Professional involves a comprehensive review of mortgage loan files to verify the accuracy of the information provided and ensure all necessary documents are present. This includes analyzing property-level data and guarantor financial statements, as well as reviewing and approving appraisals, property condition assessments, and environmental reports. The professional is also tasked with conducting site inspections, determining suitable market comparables for property valuation, and performing tenant analyses. They are responsible for identifying and mitigating potential risks related to property issues.

In addition, the Diligence/Underwriting Professional conducts research to analyze and summarize market and submarket information, including inventory, absorption, new or proposed development, and trends in rent and vacancy. This role requires a keen attention to detail and a solid understanding of market dynamics. The ability to interpret complex financial data and a deep understanding of the real estate market are essential. The professional is also responsible for preparing final underwriting and credit approval memoranda, which involves presenting loans for the internal credit approval process. They are expected to guide junior Underwriters through the due diligence and closing process, requiring strong leadership skills, effective communication abilities, and a comprehensive understanding of the underwriting process.

Diligence/Underwriting Professional – Intermediate

REAL.INV.UND.P20

An Intermediate Diligence Underwriter’s role primarily involves a thorough review of mortgage loan files to ensure the accuracy of all information and verify the presence of all necessary documents. This role includes analyzing property-level data and examining guarantor financial statements. The underwriter is also responsible for reviewing and approving appraisals, property condition assessments, and environmental reports. The role extends to identifying and assessing potential risks and mitigants related to property issues, requiring a comprehensive understanding of the property’s condition, its environmental impact, and the guarantor’s financial stability. Additionally, the underwriter is expected to research, analyze, and summarize market and submarket information, including inventory, absorption rates, new or proposed developments, and trends in rent and vacancy, to provide a concise summary that aids in making informed investment decisions.

Diligence/Underwriting Professional – Entry Level

REAL.INV.UND.P10

The Entry Level Diligence/Underwriting Professional role is primarily focused on conducting the initial due diligence review, a critical first step in the underwriting process. This involves a meticulous examination of mortgage loan files to verify the accuracy and completeness of the information provided. The professional in this role checks all borrower-provided details, including income, credit history, and property value, ensuring the data is correct and current as it forms the basis for underwriting decisions. Additionally, the role requires the verification of all necessary documents in the loan file, such as borrower’s identification, proof of income, credit reports, and property appraisal reports. The professional is responsible for ensuring these documents are present and correctly filled out, as any discrepancies can cause delays or rejections in the underwriting process.

Human Resources

Human Resources – Head / Top Executive

HUMN.HRL.GEN.E30

The Head of Human Resources is primarily tasked with the efficient management and operation of the organization’s human resources department. This role involves overseeing all aspects of human resources, including recruitment, employee relations, benefits, training, and ensuring compliance with labor laws. The Head of Human Resources also works closely with the organization’s top executives, such as CEOs and COOs, in strategic planning and implementation of the company’s goals, strategies, and policies. This role is integral to the company’s decision-making processes, contributing to the development of the company’s culture and aligning human resources strategies with the company’s mission and values. A deep understanding of the organization’s operations is required, along with the ability to anticipate and address human resources challenges that may impact the company’s performance and growth.

Human Resources – Senior Level

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The Senior Level Human Resources Professional or Director is responsible for the seamless operation of the organization’s human resources department. They provide support to both the HR staff and the organization’s top executives, playing a vital role in the organization’s strategic planning process. Their duties extend beyond daily HR operations, encompassing the development and implementation of HR strategies that align with the organization’s business objectives. This includes managing recruitment, employee relations, performance management, training and development, and compensation and benefits. They also ensure compliance with labor laws, foster a positive work environment, and lead initiatives to promote diversity and inclusion. Their role is crucial in shaping the organization’s culture and directly impacts the well-being and productivity of its workforce.

Human Resources – Manager

HUMN.HRG.GEN.M20

The Human Resources Manager oversees the comprehensive administration, coordination, and assessment of the human resources function within a company. This role encompasses the planning, organization, and direction of all human resources activities, including but not limited to, the recruitment process of sourcing, interviewing, and hiring new staff. The Human Resources Manager also plays a pivotal role in strategic planning, collaborating with senior executives to devise and execute strategies that align with the company’s goals and objectives. This may include workforce planning, succession planning, and organizational development initiatives. Additionally, the Human Resources Manager serves as a bridge between the company’s management and its employees, ensuring effective communication, addressing any arising issues or grievances, and fostering a positive work environment. They also ensure adherence to the company’s policies and procedures and compliance with employment laws and regulations.

Human Resources – Experienced

HUMN.HRG.GEN.P30

A Human Resources Specialist primarily focuses on the recruitment and placement of employees within an organization. They manage the entire recruitment process, from job posting to final hiring decision, ensuring all procedures align with company policy and legal requirements. Beyond recruitment, they also handle employee relations, including conflict resolution, addressing employee concerns, and fostering a positive work environment. They implement and oversee programs that enhance employee satisfaction and engagement, serving as a liaison between management and employees. Additionally, they manage compensation and benefits, designing benefits programs, conducting salary surveys, and developing compensation strategies. They also oversee employee training and development programs, contributing to the overall success of the organization by maintaining a motivated and productive workforce.

Human Resources – Intermediate

HUMN.HRG.GEN.P20

The Human Resources Coordinator is a pivotal role within an organization’s HR department, tasked with a variety of administrative duties that bolster the HR team’s overall objectives. The role’s primary responsibilities encompass assisting HR managers in recruitment processes, maintaining thorough employee records, and offering administrative support to all organization employees. In recruitment, the coordinator’s duties include managing job postings, reviewing applications, scheduling interviews, and maintaining clear communication with potential candidates. They also aid in the onboarding process for new hires, ensuring a seamless integration into the organization. The coordinator is responsible for the upkeep of precise and current employee records, which includes managing personal data, employment history, benefits information, and performance records. They also assist with payroll processing, ensuring accurate and timely payment for all employees. Additionally, the role involves providing administrative support to all employees, including answering queries, resolving issues, and providing information on HR policies and procedures.

Human Resources – Entry Level

HUMN.HRG.GEN.P10

The Entry Level Human Resources Coordinator is a professional role that involves various administrative tasks within the human resources department of an organization. The primary responsibilities include assisting in recruitment processes, maintaining detailed employee records, and supporting payroll processing. The coordinator aids HR managers in organizing interviews, screening potential employees, and managing the onboarding process for new staff. They are also tasked with keeping precise and current employee records, which include personal information, job details, and performance assessments. Additionally, the coordinator ensures accurate and prompt payroll processing, manages timesheets, resolves payroll discrepancies, and provides general administrative support to all employees.

Training and Development Professional

HUMN.HRT.TRN.P30

A Training and Development Professional is responsible for the creation and management of programs aimed at enhancing employee skills and knowledge. These programs are designed to equip the workforce with the necessary tools to effectively compete and contribute to the organization’s business objectives. This role plays a crucial part in cultivating a culture of ongoing learning and development within the organization, thereby boosting performance and productivity. The Training and Development Professional may also deliver these training programs directly, which includes the design and implementation of effective training modules, conducting workshops, seminars, and individual training sessions. In larger organizations, this role may also involve supervising a team of instructors, coordinating their efforts, ensuring the quality and consistency of training, and monitoring the progress and outcomes of the programs. The professional is also tasked with evaluating the effectiveness of the training and making necessary adjustments for future improvement.

Compensation and Benefits Professional

HUMN.CAB.GEN.P30

A Compensation and Benefits Professional is a crucial member of the Human Resources team, primarily responsible for managing and overseeing employee compensation. This role involves handling inquiries or issues related to paychecks or benefits, ensuring the company’s payment system operates smoothly, and resolving any discrepancies. The role also includes designing and implementing competitive compensation plans, conducting market research to understand industry standards, and developing salary structures and incentive programs. Additionally, they manage employee benefits programs, such as health insurance and retirement plans, ensuring they are competitive and legally compliant. The Compensation and Benefits Professional also plays a key role in maintaining employee satisfaction and morale by effectively communicating compensation policies and changes, and resolving pay and benefits disputes in a timely and fair manner.

Internal Recruiter

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An Internal Recruiter’s role is to identify current and future hiring needs within the organization. They are responsible for advertising job vacancies on various online platforms and developing effective employee referral programs. They also establish qualification criteria for each job position to ensure the organization attracts and recruits the most suitable candidates. The Internal Recruiter also analyzes the organization’s turnover and retention rates to forecast future hiring needs and develop strategic recruitment plans that align with the organization’s staffing needs and business objectives. They work closely with the human resources department and hiring managers to ensure the recruitment process is efficient, meets the organization’s hiring timelines and quality standards, and maintains the organization’s workforce by filling vacancies with highly qualified candidates promptly.

HRIS Professional

HUMN.HRI.HRS.P30

An HRIS Professional manages and maintains the company’s human resources databases, software, and computer systems. They analyze these systems to ensure optimal performance, resolving any issues that may arise. They work in close collaboration with HR managers and other departments to identify and address HRIS needs, ensuring the systems effectively support the company’s HR management processes. They are also responsible for performing system upgrades and developing new processes to enhance HR management efficiency. Additionally, they conduct statistical analysis on HRIS data, run necessary queries, and stay updated on technological advancements in the HRIS field to ensure the systems remain current and effective.

Information Security / Cyber Security

Information Systems Security – Experienced

TECH.SEC.ISS.P20

The Information Systems Security – Experienced role is primarily tasked with maintaining and enhancing security protocols, practices, and policies throughout the organization. This role plays a vital part in reducing risks, addressing security incidents, and preventing IT-related crimes. The individual in this role is responsible for implementing secure operating systems, networks, and databases to safeguard the organization’s digital assets. Key responsibilities include managing passwords and viruses, crucial for preserving the integrity and confidentiality of the organization’s data. The role also involves securing applications to prevent unauthorized access or data breaches, requiring a proactive approach to identify potential security threats and implement preventive measures. Furthermore, this role includes conducting risk audits and assessments to evaluate the organization’s security posture, analyzing access logs to monitor and control user activity within the system. A critical aspect of this role is ensuring secure backups and system disaster recovery, which involves creating and implementing strategies to recover data and restore system functionality in the event of a disaster or system failure.

Information Technology – Database Admin / Design / Development

Database Administrator (DBA) – Experienced

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A Database Administrator (DBA) is primarily responsible for the design, installation, security, and upkeep of a company’s database. They construct a secure and efficient database infrastructure that aligns with the organization’s requirements. The DBA ensures the database is not only operational but also optimized for performance, reliability, and security, playing a crucial role in protecting the company’s data from potential threats and breaches. They work closely with managers and various departments to understand the business’s specific needs, aiding in the creation of a database that effectively meets these needs. The DBA troubleshoots and resolves any issues that may arise, ensuring the database operates smoothly and efficiently at all times. They may also generate reports or extract data from the database for analysis, using complex queries and data manipulation techniques to provide valuable data-driven insights for strategic decision-making within the company.

Database Administrator (DBA) – Intermediate

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The Database Administrator (DBA) – Intermediate is responsible for the design, installation, security, and maintenance of a company’s database. This role involves creating a database that meets the specific needs of the business, identified through collaboration with managers and various departments. The DBA ensures the database is functional, secure, and regularly maintained for optimal performance. The DBA – Intermediate also troubleshoots and resolves any database issues, monitoring performance, identifying problems, and implementing solutions to ensure smooth and efficient operation. Additionally, this role may involve generating reports or extracting data from the database for analysis, requiring a strong understanding of the company’s data and the ability to interpret and present this data effectively.

Database Administrator (DBA) – Entry Level

TECH.SYS.DBA.P10

An Entry Level Database Administrator (DBA) is responsible for the design, installation, security, and upkeep of a company’s database. They create databases tailored to the specific needs of the business, identified through collaboration with managers and various departments. The DBA ensures the database is both functional and secure, providing a reliable platform for the company’s data storage and management needs. They are also tasked with ensuring the smooth operation of the database, troubleshooting and resolving any issues promptly to minimize downtime and maintain business continuity. Additionally, the Entry Level DBA may participate in data analysis and report generation, extracting data for analysis and creating reports that contribute to the company’s strategic planning and decision-making processes.

Information Technology – General

Network Engineer – Senior Level

TECH.SCP.NET.E10

A Senior Level Network Engineer is responsible for the strategic planning, coordination, and management of a company’s network infrastructure. They work closely with various departments and management to understand the specific needs of the business and design a network that effectively meets these needs. This role is crucial in the development and optimization of network systems, ensuring they are customized to support the company’s operations and goals. The Senior Network Engineer also oversees the ongoing maintenance and troubleshooting of the network, monitoring its performance, identifying and resolving issues promptly to minimize impact on operations. Additionally, they are responsible for network security, implementing and maintaining robust measures to protect the network and company data from potential threats, requiring a thorough understanding of network security protocols and the ability to respond effectively to security breaches.

Network Engineer – Manager

TECH.SCP.NET.M20

The Network Engineer Manager is tasked with leading a team of Network Engineers and strategically planning, coordinating, and managing the network infrastructure and its associated components. This role is crucial in maintaining the smooth operation and security of the corporate network infrastructure. The manager’s responsibilities include designing, implementing, and maintaining the necessary hardware and software for a network system. They are also responsible for troubleshooting and resolving network-related issues in a timely and efficient manner, which includes monitoring network performance, identifying problems, and implementing solutions. The Network Engineer Manager ensures the network infrastructure is optimized for performance and reliability, meeting the organization’s operational needs and security standards. Additionally, they manage the performance of their team, coordinate tasks, and oversee network-related projects to ensure they are completed on time and within budget.

Network Engineer – Experienced

TECH.SCP.NET.P30

The Network Engineer – Experienced is primarily responsible for planning, coordinating, and managing the network infrastructure and its associated components. This role is vital for maintaining the operational efficiency and security of the corporate network infrastructure. The individual in this role designs and implements both the physical and logical components of the network infrastructure, ensuring alignment with the organization’s business needs and objectives. The Network Engineer – Experienced also monitors network performance, troubleshoots issues, and implements necessary upgrades or repairs, proactively identifying potential problems to minimize disruption to the network’s functionality and the organization’s operations. Additionally, this role involves promptly and efficiently resolving network-related issues by diagnosing the root cause, formulating an effective solution, and implementing it without causing significant downtime, requiring a high level of technical expertise, problem-solving skills, and a deep understanding of network protocols and architecture.

Network Engineer – Intermediate

TECH.SCP.NET.P20

The Network Engineer – Intermediate is responsible for the planning, coordination, and management of the network infrastructure and its associated components. This role is crucial to the operation and security of the corporate network infrastructure, involving the design and implementation of both physical and logical network components. The Network Engineer – Intermediate ensures the infrastructure is robust, secure, and capable of meeting the organization’s needs. The role also includes ongoing maintenance of the network infrastructure, such as monitoring for issues, troubleshooting problems, and implementing solutions to maintain network operations. Additionally, the Network Engineer – Intermediate is responsible for implementing and maintaining security measures, responding to security breaches, and applying comprehensive knowledge of network security principles and practices in a practical setting.

Network Engineer – Entry Level

TECH.SCP.NET.P10

An Entry Level Network Engineer is responsible for planning, coordinating, and managing the network infrastructure and its associated components to ensure its smooth operation and security. This role involves maintaining the network’s integrity and overseeing its performance to facilitate seamless communication and data transfer within the organization. The Network Engineer is also tasked with swiftly resolving any network-related issues, including troubleshooting problems, identifying root causes, and implementing effective solutions to prevent future occurrences. They are expected to proactively monitor the network, detect anomalies, and ensure its optimal performance at all times. Additionally, they play a crucial role in safeguarding the network’s security by implementing and maintaining security measures, conducting regular network audits, ensuring compliance with security policies, and staying updated on the latest network security technologies and trends.

Information Systems – Senior Level

TECH.GEN.ITS.E10

The Information Systems – Senior Level position is primarily responsible for leading a team to establish and maintain the organization’s Information Systems (IS). This role is crucial in designing and managing the IS, ensuring it aligns with the strategic goals of the enterprise. Collaboration with other executive team members is essential to ensure the IS effectively supports the company’s objectives. Daily responsibilities include overseeing the operations of the IS, working closely with staff to ensure optimal system functionality, and troubleshooting any arising issues to minimize disruption to the organization’s operations. The role also involves the development of new systems and features, requiring a proactive approach to identify areas for improvement, implement innovative solutions, and stay updated with the latest developments in IS to enhance the organization’s systems.

Information Systems – Manager

TECH.GEN.ITS.M20

The Information Systems Manager is responsible for the supervision and maintenance of the organization’s enterprise information systems. This role includes ensuring the seamless operation of these systems, troubleshooting any arising issues, and executing necessary system updates or upgrades. The manager leads a team of IT professionals, offering guidance and support to ensure optimal system functionality at all times. The role extends to the development of new systems and features to cater to the organization’s evolving needs, which may involve identifying areas for improvement, designing new systems, and overseeing their implementation. The Information Systems Manager may also need to generate reports or extract data from the organization’s database for analysis, requiring strong analytical skills and the ability to communicate complex information clearly.

Information Systems Administrator (General) – Experienced

TECH.SYS.ITS.P30

The Information Systems Administrator (General) – Experienced is a pivotal role that centers on the upkeep and support of the organization’s information systems. The individual in this role ensures the seamless operation of these systems, collaborates with other team members to resolve any issues, and maintains system efficiency. The role also encompasses the creation of new systems and features in line with the organization’s needs, ensuring the information systems are consistently updated and able to meet the company’s requirements. The Information Systems Administrator (General) – Experienced may also handle data management tasks, such as generating reports or extracting data for analysis, requiring a solid understanding of data management principles and the ability to interpret and present data effectively. Overall, this role is integral to managing and enhancing the organization’s information systems, requiring technical skills, problem-solving abilities, and a deep understanding of the organization’s information needs.

Information Systems Administrator (General) – Intermediate

TECH.SYS.ITS.P20

The Information Systems Administrator (Intermediate) is primarily responsible for supporting and maintaining the organization’s enterprise information systems. This includes ensuring smooth operation, troubleshooting issues, and implementing necessary updates or upgrades. They work closely with other team members to ensure all systems are functioning optimally and meeting the organization’s needs. The role also involves developing new systems and features based on the organization’s requirements, which includes understanding these needs, designing appropriate systems, and overseeing their implementation. Additionally, the Information Systems Administrator (Intermediate) may manage data-related tasks, such as creating reports or extracting data for analysis, requiring strong analytical skills, attention to detail, and the ability to handle large volumes of data.

Information Systems Administrator (General) – Entry Level

TECH.SYS.ITS.P10

The Entry Level Information Systems Administrator is responsible for supporting and maintaining the organization’s enterprise information systems, which are vital to daily operations. This role ensures the seamless operation of these systems and collaborates with other staff members to optimize their functionality and efficiency. The Information Systems Administrator also plays a key role in the development of new systems and features, proactively identifying areas for improvement and implementing innovative solutions. This role contributes to the continuous enhancement of the organization’s information systems. Additionally, the Information Systems Administrator may need to generate reports or extract data from the database for analysis, utilizing the organization’s data to provide insights and support decision-making processes. This role requires a strong understanding of data analysis and the ability to present complex information clearly and understandably.

IT Business Systems Analyst – Experienced

TECH.BSA.ITB.P30

The IT Business Systems Analyst – Experienced is a role that involves understanding business needs and the context in which they exist. The individual in this position is tasked with facilitating changes and creating solutions, which may not always be technical, to ensure business improvements. The role extends beyond technology and software applications, requiring a comprehensive examination of all business processes and activities. The analyst maps out these processes, assesses their effectiveness, and identifies areas for improvement. With a background in both business and a specific technology aspect, the IT Business Systems Analyst – Experienced plays a crucial role in bridging the gap between business needs and technological solutions, ensuring that technology is effectively leveraged to meet business objectives.

PC / Desktop Support – Experienced

TECH.USR.SUP.P30

A PC/Desktop Support – Experienced is responsible for providing technical support to desktop computer users within a corporate setting. This role involves maintaining desktop computers and related systems, including printers, fax machines, and network equipment, to ensure their smooth operation and the overall efficiency of the organization. The role also includes installing, configuring, and troubleshooting desktop computer software and hardware, setting up new systems according to the organization’s needs, and resolving any arising issues. A comprehensive understanding of various software and hardware components is required, along with the ability to diagnose and rectify problems swiftly. Additionally, this role involves providing ongoing support to users, addressing any technical issues they encounter in their daily operations, requiring excellent problem-solving skills, a strong understanding of desktop computer systems, and effective communication skills.

Web Administrator – Experienced

TECH.APP.WAD.P30

A Web Administrator is responsible for the overall upkeep and protection of a company’s website. This role requires a deep knowledge of web design and the ability to use a variety of web server and database management tools. The main goal is to ensure the website operates smoothly and is protected from potential threats. The Web Administrator’s duties also include managing website content, monitoring website traffic, resolving website issues, and implementing updates and enhancements. They are also tasked with ensuring the website is compatible across various browsers and devices, maintaining its SEO ranking, and playing a key role in the company’s cybersecurity efforts by implementing and maintaining security protocols, monitoring for potential threats or breaches, and responding promptly to any security incidents.

Web Administrator – Entry Level

TECH.APP.WAD.P10

An Entry Level Web Administrator is responsible for the comprehensive upkeep and security of a company’s website. This role demands a deep knowledge of web design and the ability to use a variety of web server and database management tools, with the goal of ensuring smooth website operation and protection against potential threats. The job involves a mix of technical and administrative tasks, including troubleshooting issues, implementing updates, optimizing website performance, managing user access, monitoring website traffic, and ensuring compliance with web standards and regulations. The Entry Level Web Administrator serves as the guardian of a company’s online presence, playing a key role in maintaining website functionality, security, and user experience. This position is crucial in ensuring the website remains accessible, secure, and efficient, contributing significantly to the company’s overall digital strategy.

Leasing

Leasing Professional – Head / Top Executive

REAL.LEA.PRO.E30

The Head of Leasing role is a comprehensive position that oversees all aspects of leasing activities. This includes managing a team of leasing professionals to ensure operations are conducted efficiently and effectively. The role also involves sourcing and negotiating deals to optimize leasing performance. The Head of Leasing is responsible for maintaining and nurturing relationships with key clients and partners, requiring regular communication and a strong focus on customer service. Additionally, this role is strategic in nature, requiring the individual to identify new growth opportunities and improve existing leasing processes and strategies, while balancing daily operational tasks with long-term planning.

Leasing Professional – Senior Level

REAL.LEA.PRO.E10

The Senior Level Leasing Professional is a key role that involves a wide range of leasing-related responsibilities. The main duty of this position is to create and implement strategic leasing plans, which includes identifying potential leasing opportunities, conducting thorough market research, and formulating strategies to enhance leasing performance. The role requires a deep understanding of the leasing market, with the ability to spot trends and opportunities that can be leveraged for the company’s advantage. The Senior Level Leasing Professional is also responsible for sourcing and negotiating leasing deals, which involves identifying potential lessees, conducting negotiations, and finalizing leasing agreements. This role requires strong negotiation skills, attention to detail, and the ability to manage multiple deals simultaneously. The individual in this role is expected to work closely with other departments to ensure that all leasing activities align with the company’s overall business goals. Regular review and analysis of leasing data, monitoring leasing performance, and making necessary adjustments to strategies and plans based on these analyses are also part of this role. The individual should have strong analytical skills, the ability to make data-driven decisions, and a proactive approach to problem-solving. This role requires a high level of accountability, as the individual will be directly responsible for the success of the company’s leasing activities.

Leasing Professional – Experienced

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A Leasing Professional acts as a key liaison between tenants and property owners or management companies in the rental industry, ensuring a smooth and efficient rental process. Their duties encompass managing all tenant interactions, from initial inquiries and property viewings to lease signings and renewals, while providing excellent customer service and maintaining tenant satisfaction. They are also responsible for developing and implementing leasing strategies to optimize rental performance, which involves conducting market research, setting competitive rental rates, and identifying growth opportunities. A Leasing Professional is instrumental in attracting potential tenants through various marketing and advertising strategies, and in negotiating lease terms and conditions to secure the best deal for the property owner or management company. This role requires a solid understanding of property law and leasing regulations, as well as strong communication and negotiation skills, as their efforts significantly impact the financial success and reputation of the property they represent.

Leasing Professional – Intermediate

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The Leasing Professional – Intermediate is a key role in property management, overseeing all aspects of property rentals on behalf of the property owner or management company. This role involves showcasing available properties to potential tenants, providing detailed property information, and addressing any queries. They negotiate lease terms, prepare lease agreements, and ensure all paperwork is completed accurately and promptly. A comprehensive understanding of the property market, rental laws, and regulations is essential for this role to provide accurate advice to tenants. The Leasing Professional – Intermediate also maintains tenant relationships, manages lease renewals, handles the move-out process, and coordinates with maintenance teams to resolve property-related issues.

Leasing Professional – Entry Level

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An Entry Level Leasing Professional plays a crucial role in managing tenant-related aspects of property rental. They serve as a liaison between the property owner or management company and the tenants, ensuring a seamless rental process. Their responsibilities encompass conducting property tours for prospective tenants, managing lease negotiations and agreements, and addressing tenant inquiries or concerns. They are also tasked with maintaining accurate records of all leasing activities. A comprehensive understanding of the property market, including current rental rates and property values, is essential for this role. Effective communication skills, the ability to build relationships with various stakeholders, and a high level of professionalism are also key attributes for an Entry Level Leasing Professional.

Manager of Lease Administration

REAL.LEA.ADM.M20

The Manager of Lease Administration is responsible for supervising a team that manages all aspects of lease files, both hard and soft copies. This role involves reviewing and monitoring leases from initiation to completion, ensuring all tasks are accurately executed within the stipulated timeframe. The team under this manager is also tasked with calculating rental escalations, which requires a keen understanding of market conditions, lease terms, and tenant performance to determine fair and profitable rent increases. A significant part of this role is managing tenant defaults, where the team may need to enforce lease terms, negotiate resolutions, or initiate legal proceedings. Therefore, a comprehensive understanding of lease agreements and legal procedures is essential for this role.

Lease Administrator

REAL.LEA.ADM.P30

The Lease Administrator role encompasses comprehensive management of all lease files, both physical and digital. This includes the crucial task of reviewing and monitoring leases from initiation to termination, ensuring all lease agreements adhere to the established terms and conditions. The role also involves maintaining and updating all necessary documentation. The Lease Administrator is responsible for tracking important lease deadlines, ensuring timely renewals, and supervising the upkeep of leased properties. They play a pivotal role in ensuring the smooth operation of lease agreements and that all parties meet their obligations as per the lease terms. Additionally, the Lease Administrator calculates rental escalations, assessing market conditions, property values, and other relevant factors to determine appropriate rental increases. In case of tenant defaults, the Lease Administrator initiates suitable action, which may include legal proceedings or negotiations for lease modifications. This role necessitates a robust understanding of lease agreements, property management, and financial calculations.

Legal

General Counsel

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The General Counsel role is crucial in protecting the organization’s legal interests and ensuring all operations are conducted within legal parameters. This role involves offering expert legal counsel to management on a variety of issues, assisting in informed decision-making processes. The General Counsel is responsible for ensuring the organization’s compliance with all relevant laws and regulations, minimizing legal risks and safeguarding the organization’s reputation. The role may also involve managing litigation, which could include representing the organization in court, coordinating with external legal counsel, and overseeing the resolution of legal disputes. Additionally, the General Counsel may handle contract negotiations and intellectual property matters, including drafting, reviewing, and negotiating contracts, and protecting the organization’s intellectual assets through filing patents, managing trademarks, and addressing copyright issues.

Associate General Counsel

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The Associate General Counsel is a key figure in protecting the organization’s legal interests and ensuring all operations are within the legal framework. This role encompasses providing expert legal counsel to the management team on a variety of issues, facilitating informed decision-making. The Associate General Counsel is responsible for ensuring the company’s full compliance with all applicable laws and regulations, mitigating legal risks and potential liabilities. The role may also involve handling litigation matters, representing the company in legal proceedings, managing disputes, and liaising with external legal counsel as needed. Additionally, the Associate General Counsel may participate in contract negotiations and manage the company’s intellectual property matters, which includes drafting, reviewing, and negotiating contracts, and overseeing the company’s intellectual property portfolio.

Staff Counsel / Associate Counsel – Senior Level

LEGL.CRP.ACO.E10

The Senior Staff Counsel / Associate Counsel role primarily involves conducting detailed research, analysis, and writing on complex legal issues. This includes drafting portions of legal opinions based on the research conducted and verifying the authenticity of the sources cited. The role also includes reviewing various documents at the request of a partner, ensuring all information is accurate and current. The Senior Staff Counsel / Associate Counsel is responsible for providing clear and understandable legal advice to clients, interpreting complex legal information to help them make informed decisions. The role requires a deep understanding of legal principles and practices, and the ability to apply this knowledge to meet the unique needs of each client. The Senior Staff Counsel / Associate Counsel also represents clients in court or before government agencies, presenting arguments, submitting necessary legal documents, and advocating for the client’s interests. This role may also involve negotiating contracts on behalf of the client, ensuring that all agreements are in the client’s best interest and comply with all relevant laws and regulations.

Staff Counsel / Associate Counsel

LEGL.CRP.ACO.P30

The Staff Counsel / Associate Counsel role primarily involves conducting comprehensive research and analysis on complex legal matters. This includes drafting sections of legal opinions based on research findings, verifying the accuracy of cited sources, and reviewing documents as requested by a partner. The role requires a deep understanding of legal principles and the ability to apply them to various situations, ensuring all provided information is accurate, up-to-date, and relevant. Additionally, the Staff Counsel / Associate Counsel provides reliable legal advice to clients, interpreting laws, rulings, and regulations for individuals and businesses, and advising them on potential legal implications. The role also involves representing clients in court or before government agencies, participating in contract negotiations, and ensuring contracts are legally sound and in the client’s best interest.

Paralegal – Senior Level

LEGL.CRP.PAR.E10

A Senior Level Paralegal is instrumental in case planning, development, and management. This role involves comprehensive legal research, client interviews, fact gathering, and information retrieval, requiring meticulous attention to detail and effective multitasking. A deep understanding of legal terminologies and procedures is essential, with the expectation of applying this knowledge practically. The role also includes drafting and analyzing legal documents, necessitating a strong grasp of legal language and the ability to interpret and apply laws and regulations. The Senior Level Paralegal is also tasked with collecting, compiling, and utilizing technical information, which involves data organization, complex information interpretation, and making informed recommendations to attorneys, requiring strong analytical skills and the ability to communicate complex information clearly and concisely.

Paralegal – Experienced

LEGL.CRP.PAR.P30

A Paralegal is a professional who assists in the planning, development, and management of legal cases. This role encompasses conducting legal research, interviewing clients, gathering facts, and retrieving information to ensure the accuracy and relevance of legal documents. The Paralegal is also responsible for the collection and utilization of technical information, which is vital in the legal process. They make recommendations to attorneys based on their findings and analysis, which can significantly influence the direction of a case. Additionally, the Paralegal may handle administrative tasks such as maintaining and organizing files, managing legal documentation, and coordinating with other members of the legal team, requiring strong organizational skills, attention to detail, and the ability to work under pressure.

Paralegal – Entry Level

LEGL.CRP.PAR.P10

An Entry Level Paralegal’s main duties include assisting with case planning, development, and management. This involves conducting extensive legal research, participating in client interviews, and gathering relevant facts and information from various sources to support case development. They are also responsible for drafting and analyzing legal documents such as contracts, depositions, and pleadings, ensuring they are legally sound and accurate. Furthermore, they are tasked with collecting, compiling, and utilizing technical information to make informed recommendations to an attorney. The role requires a strong ability to interpret and analyze complex technical information, present it clearly and concisely, and work effectively in a team, serving as a vital link between the attorney, clients, and court personnel.

Intellectual Property and Patent Analyst – Experienced

LEGL.GEN.PAT.P30

An Intellectual Property and Patent Analyst is a professional specializing in the research, evaluation, and analysis of intellectual property rights, including patents, trademarks, copyrights, and trade secrets. Their primary responsibility is to protect their clients’ investments and assets by conducting thorough investigations into existing or potential intellectual property rights, identifying potential infringements or unauthorized use, and developing strategies to safeguard the clients’ intellectual property rights. They also provide advice on the legal, policy, and market aspects of intellectual property protection and play a key role in negotiating and enforcing licensing agreements. Their work involves preparing and reviewing licensing documents and requires a deep understanding of the legal and regulatory aspects of intellectual property law. They are expected to have a comprehensive understanding of patent, copyright, trademark, trade secret, and other related laws, as well as the technology, markets, and industries related to the intellectual property. They must be highly organized and proficient in conducting research and analyzing large amounts of data. Their role is vital in protecting and managing intellectual property rights, making them a crucial part of any organization that values its intellectual assets.

Marketing and Sales

Marketing – Head / Top Executive

MKSP.MKT.GEN.E30

The Head of Marketing or Top Executive is responsible for the comprehensive management of all marketing and advertising initiatives within an organization. This role encompasses strategic planning, development, and execution of marketing campaigns and activities with the primary goal of generating leads, enhancing brand visibility, and driving business growth. The role involves the creation of long-term marketing plans that are in alignment with the organization’s goals and objectives. The Head of Marketing is also tasked with the creation and implementation of advertising campaigns that effectively generate leads and convert them into customers, which involves conducting market research, analyzing trends, and understanding customer behavior. Additionally, this role oversees all marketing activities from start to finish, including coordination with various departments, managing the marketing budget, ensuring brand consistency, tracking campaign effectiveness, and making necessary adjustments for optimal results.

Marketing Professional – Senior Level

MKSP.MKT.GEN.E10

The Senior Level Marketing Professional is a pivotal figure in orchestrating and guiding all marketing and advertising endeavors within a company. This role is responsible for the strategic planning, development, and execution of marketing campaigns and strategies, ensuring they align with the company’s overarching business objectives. They are tasked with the creation of innovative advertising campaigns across various channels, such as digital, print, and social media, with the aim of generating leads and fostering business growth. The effectiveness of these campaigns is monitored and analyzed by the Senior Level Marketing Professional, who makes necessary adjustments to optimize results and meet marketing goals. Beyond campaign development, this role manages all marketing activities from start to finish, including budget management, coordination with internal teams and external agencies, adherence to brand guidelines, tracking marketing trends, conducting market research, and leveraging data-driven insights to shape future marketing strategies.

Marketing Professional – Experienced

MKSP.MKT.GEN.P30

The Marketing Professional role encompasses the comprehensive management of all marketing and advertising initiatives within the organization. This includes strategic planning, development, and execution of these initiatives, ensuring they align with the organization’s overarching goals and objectives. The role necessitates a thorough understanding of market trends and customer preferences to devise effective marketing strategies. The Marketing Professional is also responsible for creating advertising campaigns aimed at lead generation, requiring the conceptualization and implementation of innovative campaigns that connect with the target audience. Additionally, this role involves managing all marketing activities from start to finish, including coordination with various departments, tracking campaign performance, and making necessary adjustments for the success of the marketing initiatives. This role demands strong project management skills, meticulous attention to detail, and the ability to work under tight deadlines.

Marketing Professional – Intermediate

MKSP.MKT.GEN.P20

The Marketing Professional – Intermediate is responsible for the comprehensive management of an organization’s marketing and advertising initiatives. This includes strategic planning, development, and execution of these initiatives to align with the organization’s goals. They utilize their expertise to create and implement long-term marketing plans that effectively promote the organization’s brand and products. The role also involves creating and managing advertising campaigns, including conceptualizing innovative ads, selecting appropriate media channels, and analyzing campaign performance. Additionally, the Marketing Professional – Intermediate oversees all marketing activities within the organization, coordinating with various departments, monitoring market trends, and evaluating the success of marketing initiatives.

Marketing Professional – Entry Level

MKSP.MKT.GEN.P10

The Entry Level Marketing Professional role is centered around the comprehensive oversight of a company’s marketing and advertising efforts. This includes the strategic planning, development, and execution of these initiatives, with a focus on creating long-term marketing plans that align with the company’s goals and objectives. The role also involves the creation and management of advertising campaigns aimed at generating leads, requiring the conceptualization and implementation of innovative strategies to attract potential customers. The professional is also tasked with coordinating all marketing activities within the organization, working closely with various departments to ensure a cohesive approach aligned with the overall business strategy. Monitoring and analyzing the effectiveness of marketing initiatives, and making necessary adjustments for optimal results, is also a key responsibility.

Digital Marketing – Senior Level

MKSP.PMM.DMK.E10

The Senior Level Digital Marketing professional plays a crucial role in formulating and executing the company’s digital marketing strategy. This role involves the creation and implementation of comprehensive digital marketing campaigns with the aim of generating leads. The individual in this role manages all marketing activities from start to finish, ensuring alignment with the company’s overall marketing objectives. They are also responsible for creating long-term marketing plans to support the company’s strategic goals and to foster consistent growth and development of the brand’s digital presence. This role requires a deep understanding of digital marketing trends and technologies, and the ability to utilize these to propel the company’s digital marketing efforts. The Senior Level Digital Marketing professional is not only a strategist but also a hands-on executor, involved in all aspects of digital marketing, including content creation, SEO, SEM, email marketing, social media management, and analytics. This role demands a high level of creativity, analytical thinking, and a comprehensive understanding of the digital marketing landscape to effectively drive the company’s digital marketing initiatives.

Digital Marketing Professional – Experienced

MKSP.PMM.DMK.P30

The Digital Marketing Professional role encompasses the formulation and execution of a comprehensive digital marketing strategy for a company. This role involves designing and implementing marketing campaigns aimed at lead generation and overseeing all marketing activities from start to finish. The professional in this role is expected to adopt a strategic approach to marketing, focusing on long-term planning and meeting the company’s marketing goals. The Digital Marketing Professional is responsible for creating effective marketing campaigns that generate leads and stimulate business growth. They manage the entire campaign process, from initial conception and design to execution and result analysis. This role demands a high degree of creativity and a solid grasp of digital marketing techniques and trends. Furthermore, the Digital Marketing Professional oversees all marketing activities within the company, including the creation of long-term marketing plans that align with the company’s strategic goals. They are expected to monitor and analyze marketing performance, making necessary adjustments to ensure the marketing strategy’s effectiveness. This role requires strategic thinking, robust analytical skills, and a profound understanding of digital marketing.

Digital Marketing Professional – Intermediate

MKSP.PMM.DMK.P20

The Digital Marketing Professional – Intermediate is responsible for developing and implementing the organization’s digital marketing strategy. This role includes creating and executing campaigns aimed at generating leads, managing all marketing activities from start to finish. The professional also develops long-term marketing plans through strategic planning and forecasting, ensuring alignment with the organization’s overall goals and objectives. A thorough understanding of digital marketing trends and techniques is required for effective strategy development and implementation. This role is multifaceted, covering a wide range of responsibilities that contribute to the organization’s digital presence and overall marketing efforts.

Digital Marketing Professional – Entry Level

MKSP.PMM.DMK.P10

The Entry Level Digital Marketing Professional is responsible for developing and implementing the company’s digital marketing strategy. This includes creating and executing campaigns aimed at generating leads, and managing all marketing activities from start to finish to ensure efficiency and effectiveness. The role also involves developing long-term marketing plans that align with the company’s overall goals and objectives. The professional uses their knowledge of digital marketing trends and techniques to create innovative and effective plans. The Entry Level Digital Marketing Professional plays a vital role in driving the company’s digital marketing strategy, using their skills and knowledge to promote the company’s brand and generate leads. This role requires creativity, strategic thinking, and a deep understanding of digital marketing trends and techniques.

Digital Analytics

MKSP.PMM.DAN.P30

A Digital Analytics professional is primarily responsible for the analytics that drive marketing communications. They play a vital role in tracking and evaluating the success of marketing campaigns, using the data collected to inform future marketing strategies. This role demands a solid background in mathematics or statistics due to the need for compiling and analyzing complex data sets. Digital Analytics professionals use specialized software to collect and interpret data, providing crucial insights into the effectiveness of various marketing strategies. They monitor a variety of business metrics, such as social media engagement, sales outcomes, and email campaign success, contributing significantly to the overall success of a business’s marketing strategy.

Web Marketing Strategist

MKSP.PMM.WEB.P30

A Web Marketing Strategist is primarily tasked with the creation, execution, and management of marketing campaigns that are centered on the company’s website. The primary goal of these campaigns is to enhance the visibility of the company and its offerings. This role plays a crucial part in the company’s marketing strategy, directly influencing the promotion and visibility of the brand on the company’s website. The Web Marketing Strategist is also tasked with driving website traffic and generating leads or customers, using various digital marketing strategies and tools to attract and engage potential customers. This role necessitates a comprehensive understanding of web analytics and SEO strategies to optimize website visibility and user engagement. Furthermore, the Web Marketing Strategist plays a pivotal role in boosting brand awareness on the website, requiring the creation and implementation of strategies that effectively convey the brand’s identity and values to its target audience. This role requires a deep understanding of the brand’s target market and the ability to create content and campaigns that resonate with this audience.

Search Engine Marketing

MKSP.PMM.SEM.P30

A Search Engine Marketer’s role encompasses the formulation and execution of strategies in partnership with prominent search engines. This role involves creating impactful marketing campaigns aimed at enhancing visibility and attracting web traffic. The job also includes strategic planning and implementation of search engine marketing initiatives to boost the company’s online presence and market standing. A significant part of this role is the development and testing of new keywords, which requires comprehensive keyword research to identify and integrate high-performing keywords into the company’s search engine marketing strategy. The Search Engine Marketer is also responsible for managing Pay-Per-Click (PPC) campaigns, including their setup, monitoring, and optimization to increase clicks and conversions. Furthermore, this role involves analyzing click-through data to evaluate the effectiveness of the company’s search engine marketing strategies, tracking and interpreting data related to click-through rates, conversion rates, and other key performance indicators. The individual in this role is expected to stay updated with the latest trends and developments in search engine marketing to inform the creation of innovative and effective marketing strategies.

Social Media Professional – Senior Level

MKSP.PMM.SOC.E10

The Senior Level Social Media Professional’s main responsibility is to develop and execute social media campaigns and strategies. This role includes conceptualizing content ideas, transforming these ideas into tangible content, and managing content schedules, ensuring all activities align with the company’s objectives and brand identity. The professional also creates and distributes engaging content across various digital platforms, such as social media platforms, e-newsletters, company web pages, and blogs. The content can be in the form of written articles, graphic designs, videos, and other multimedia formats, with the goal of resonating with the target audience, driving engagement, and promoting the company’s products or services. Additionally, the Senior Level Social Media Professional monitors and analyzes the performance of social media campaigns, tracking key metrics, assessing campaign effectiveness, and making necessary adjustments to improve performance, while staying updated with the latest social media trends to incorporate into the company’s strategy.

Social Media Professional – Experienced

MKSP.PMM.SOC.P30

The Social Media Professional’s role encompasses the design and implementation of social media campaigns and strategies. This involves brainstorming content ideas, executing them, and creating schedules to ensure regular and timely content delivery. The role demands a comprehensive understanding of various social media platforms and their specific requirements, and the ability to utilize these platforms to meet the company’s marketing goals. The Social Media Professional also creates and disseminates engaging content in different formats, such as written, graphic, and multimedia content, across various platforms like social media, e-newsletters, company web pages, and blogs. The content should resonate with the target audience, stimulate engagement, and enhance the company’s brand image. Furthermore, the Social Media Professional is tasked with monitoring and analyzing content and campaign performance, tracking key performance indicators, analyzing engagement metrics, and using this data to refine future content and campaigns. This role requires a solid understanding of social media analytics and the ability to use this data to guide decision-making.

Social Media Professional – Entry Level

MKSP.PMM.SOC.P10

The Social Media Professional – Entry Level is responsible for developing and executing social media campaigns and strategies. This role involves conceptualizing content ideas, implementing them, and creating schedules for consistent and timely posting across various social media platforms. The professional is expected to understand the unique requirements of different social media platforms and create content that resonates with the target audience and aligns with the brand’s objectives. The role also includes creating and distributing engaging content in various formats such as social media posts, e-newsletters, web page content, and blog content. The professional is also tasked with monitoring the performance of the content and campaigns, tracking key performance indicators, analyzing data, and adjusting strategies to improve performance based on social media analytics.

General Sales Operations – Head / Top Executive

MKSP.SOP.GEN.E30

The Head of Sales Operations is a top executive role responsible for overseeing the company’s sales department. This position involves setting sales goals and strategies to meet or exceed growth projections, which are determined by senior executives across various departments such as sales, development, marketing, and accounting. The role requires the identification and pursuit of new business opportunities through various means, including prospecting, networking, relationship building, and upselling to the existing customer base. The Head of Sales Operations is also responsible for promoting the company’s products and services, requiring a deep understanding of the company’s offerings and the ability to effectively communicate these to potential clients. This role also involves staying abreast of market trends and competitor offerings, managing and motivating the sales team, and monitoring their performance to provide feedback and coaching.

General Sales Operations – Senior Level

MKSP.SOP.GEN.E10

The Senior Level Sales Operations role involves managing the sales department within a company, developing sales goals and strategies to meet or exceed growth projections set by senior executives. This role is responsible for identifying and securing new business opportunities, as well as expanding existing ones through various methods such as prospecting, networking, and relationship building. The role also includes selling additional services to the current client base. The Senior Level Sales Operations role is also tasked with promoting the company’s products and services through the creation and implementation of effective marketing strategies. This role requires a deep understanding of the company’s product offerings and the ability to effectively communicate their benefits to potential clients. Additionally, this role involves managing and motivating the sales team, developing sales plans and strategies, setting targets, providing feedback, and ensuring the team has the necessary resources to perform effectively. Strong leadership skills are essential for this role, as it involves inspiring and motivating a team to achieve high performance.

General Sales Operations – Experienced

MKSP.SOP.GEN.P30

The General Sales Operations role is centered around surpassing growth targets set by the company’s senior leadership across sales, development, marketing, and accounting. This position plays a pivotal role in enhancing the company’s growth and profitability by identifying and securing new business opportunities, primarily through prospecting, networking, and relationship building strategies. The role also involves expanding existing business relationships by selling additional services to the current client base, thereby augmenting the company’s revenue streams. A comprehensive understanding of the company’s products and services is required to effectively upsell to existing clients and attract new ones. Furthermore, this role is responsible for promoting the company’s products and services, requiring not only a deep understanding of the company’s offerings but also the ability to effectively communicate these to potential and existing clients. This role is a significant contributor to the company’s sales strategy, playing a crucial part in its overall business growth and success.

General Sales Operations – Intermediate

MKSP.SOP.GEN.P20

The General Sales Operations – Intermediate role is centered around achieving and exceeding growth targets set by the company’s senior leadership. This role plays a crucial part in propelling the company’s growth and profitability by identifying and securing new business opportunities through prospecting, networking, and relationship building. The role also involves expanding business with existing clients by understanding their needs and selling additional services that meet their objectives. A deep understanding of the company’s products and services is required to effectively promote them to both new and existing clients. This role is a vital part of the company’s sales operations, requiring a proactive approach to business development, a comprehensive understanding of the company’s offerings, and the ability to build and maintain strong client relationships. It involves both strategic planning for growth and tactical execution of those plans to drive results.

General Sales Operations – Entry

MKSP.SOP.GEN.P10

The General Sales Operations – Entry role is primarily responsible for meeting or exceeding growth targets set by senior management across various departments such as sales, development, marketing, and accounting. The role is crucial for driving business growth and expansion by identifying and leveraging new business opportunities through prospecting, networking, and relationship building strategies. The role also includes upselling additional services to the existing client base, requiring a comprehensive understanding of the company’s offerings and the ability to effectively communicate their benefits. The aim is to boost client satisfaction and retention while simultaneously increasing the company’s revenue. Another key responsibility of this role is promoting the company’s products and services, which involves understanding their features and benefits and effectively communicating this information to potential clients, thereby increasing the company’s market share and visibility in a competitive marketplace.

General Field Sales & Account Management – Head / Top Executive

MKSP.SAL.GEN.E30

The General Field Sales & Account Management – Head/Top Executive is a senior role that directs the sales and account management operations within an organization. This position involves formulating and executing sales strategies, managing significant accounts, and leading a team of sales and account management professionals. The role also includes achieving sales targets, ensuring customer satisfaction, and contributing to the organization’s profitability. The executive is responsible for identifying emerging markets and shifts, staying updated on new products and competitors, and developing new sales initiatives to reach key demographics. Additionally, this role involves maintaining strong relationships with key clients, managing these accounts to ensure customer satisfaction, and coordinating with other departments to meet client needs and provide high-quality service consistently.

General Field Sales & Account Management – Senior Level

MKSP.SAL.GEN.E10

The Senior Level General Field Sales & Account Management role involves stimulating sales growth and managing key accounts within a specific territory or market. This includes identifying potential clients, building relationships, and negotiating contracts to secure sales. The role also involves maintaining and enhancing relationships with existing clients, ensuring their needs are met and expectations exceeded. Strategic planning and forecasting are also key aspects of this role, requiring the individual to analyze market trends, identify growth opportunities, and develop strategies to meet sales targets. The role also involves leadership and team management, with the individual expected to lead a team of sales professionals, set team objectives, track performance, and provide feedback and coaching.

General Field Sales & Account Management – Experienced

MKSP.SAL.GEN.P30

The General Field Sales & Account Management – Experienced role primarily focuses on the initiation and development of client relationships. This involves identifying potential clients, evaluating the viability of leads, and finalizing business transactions. The role demands a comprehensive understanding of the sales process, from the initial interaction with potential clients to the conclusion of a sale. The individual in this role is tasked with identifying potential clients, often through cold calling or networking events, and assessing the potential profitability of these leads. This requires a thorough understanding of the company’s products or services, as well as the needs and desires of the potential client. Once a lead is deemed viable, the individual is responsible for closing the deal, which includes negotiating terms, finalizing contracts, and ensuring client satisfaction. Post-sale, the individual is also responsible for maintaining the client relationship, ensuring ongoing client satisfaction, and addressing any issues or concerns that may arise.

General Field Sales & Account Management – Intermediate

MKSP.SAL.GEN.P20

The General Field Sales & Account Management – Intermediate role is primarily focused on the early stages of client relationships. This includes identifying potential clients, assessing their potential to become valuable customers, and closing deals, which is a crucial part of the sales process. This role is instrumental in the growth and development of the business, as it directly contributes to the expansion of the client base. The role also involves managing existing accounts, maintaining and nurturing relationships with current clients, and addressing any issues or concerns that may arise. It requires a balance of sales skills and customer service abilities, as it involves both acquiring new clients and maintaining relationships with existing ones. Additionally, this role requires a strategic approach to sales, including developing and implementing sales strategies, analyzing market trends and competitor activities, and using high-level communication and negotiation skills to interact with clients and persuade them to choose the company’s products or services.

General Field Sales & Account Management – Entry

MKSP.SAL.GEN.P10

The General Field Sales & Account Management – Entry role is primarily focused on the initial stages of client relationships. This includes identifying potential clients, evaluating the potential of leads, and finalizing business transactions. The role is vital in building a robust client base and contributing to the company’s growth and profitability. The responsibilities encompass prospecting for new clients, which requires a deep understanding of the market and the ability to spot business expansion opportunities. The role also involves qualifying leads by assessing potential clients based on their needs, financial capacity, and interest in the company’s offerings. This is crucial to ensure that the company’s resources are invested in viable business opportunities. The final part of this role is closing deals, which requires excellent communication and negotiation skills, and a thorough understanding of the company’s products or services. The success of this role is gauged by the ability to convert leads into clients, thereby boosting the company’s revenue and growth.

Account Management & Key Client Relationship – Head / Top Executive

MKSP.ACM.GEN.E30

The Account Management & Key Client Relationship – Head / Top Executive role primarily focuses on nurturing post-sale relationships with clients. The key responsibility is to sustain and expand existing accounts by ensuring customer satisfaction through regular communication, understanding client needs, and delivering solutions that align with their business goals. The role demands a proactive approach to manage client expectations and provide consistent service. A significant aspect of the role involves resolving any client relationship issues, including addressing concerns, troubleshooting problems, and coordinating with internal teams to meet client needs. The role also entails identifying upselling or cross-selling opportunities by understanding the client’s business and spotting potential areas where additional products or services could add value, requiring strategic thinking and a sales-oriented mindset to drive revenue growth and enhance client relationships.

Account Management & Key Client Relationship – Senior Level

MKSP.ACM.GEN.E10

The Senior Level Account Management & Key Client Relationship role primarily focuses on nurturing post-sale relationships with clients. The main duties include maintaining and expanding existing accounts by ensuring customer satisfaction through regular communication, understanding client needs, and providing solutions that align with their business objectives. The role demands a proactive approach to manage client expectations and deliver consistent service. A significant aspect of the role involves resolving any issues that may arise in the client relationship, including addressing concerns or complaints, troubleshooting problems, and coordinating with internal teams to ensure client needs are met. Additionally, the role involves identifying upselling or cross-selling opportunities by understanding the client’s business and identifying potential areas where additional products or services could add value. This role requires strategic thinking and a sales-oriented mindset to drive revenue growth while enhancing the client relationship.

Account Management & Key Client Relationship – Experienced

MKSP.ACM.GEN.P30

The role of an Account Management & Key Client Relationship – Experienced professional primarily involves nurturing and expanding post-sale relationships with clients. The main goal is to maintain and grow existing accounts by ensuring customer satisfaction, achieved through regular communication, understanding client needs, and delivering solutions that align with their business objectives. A proactive approach is required to manage client expectations and provide consistent service. The role also involves resolving any client issues, including addressing concerns, troubleshooting problems, and collaborating with internal teams. Additionally, the role requires identifying upselling or cross-selling opportunities, necessitating a deep understanding of the client’s business and the ability to identify potential areas for additional value. This role requires strategic thinking and a sales-oriented mindset to drive revenue growth while enhancing the client relationship.

Account Management & Key Client Relationship – Intermediate

MKSP.ACM.GEN.P20

The Account Management & Key Client Relationship – Intermediate role is centered around fostering and enhancing post-sale relationships. The primary responsibility involves maintaining and expanding existing accounts by ensuring customer satisfaction. This is accomplished through consistent communication with clients to understand their needs, expectations, and any potential challenges. The ultimate goal is to ensure a positive and beneficial interaction between the client and the company, fostering a long-term relationship.

This role also involves problem-solving, which includes promptly addressing and resolving any client issues or concerns. The aim is to provide efficient and effective solutions that not only solve the immediate problem but also prevent similar issues from recurring. This requires excellent communication and negotiation skills, as well as a comprehensive understanding of the company’s products or services. The Account Management & Key Client Relationship – Intermediate role also involves identifying upselling or cross-selling opportunities. This includes recognizing areas where the client could benefit from additional products or services offered by the company. The objective is to increase the company’s sales while enhancing the client’s experience and satisfaction. This aspect of the role requires a strategic mindset, a keen eye for opportunities, and a thorough understanding of the client’s business needs and objectives.

Account Management & Key Client Relationship – Entry

MKSP.ACM.GEN.P10

The Account Management & Key Client Relationship – Entry role is primarily responsible for fostering and maintaining post-sale relationships with clients. The main goal is to retain and grow existing accounts by ensuring customer satisfaction through regular communication, understanding client needs, and delivering solutions that align with their business objectives. This role requires a proactive approach to manage client expectations and deliver a high level of service. A significant part of this role involves resolving client issues, collaborating with internal teams to find solutions, and addressing client concerns promptly and effectively. Additionally, this role involves identifying upselling or cross-selling opportunities by understanding the company’s products or services and the client’s business needs. This role requires strategic thinking, excellent communication skills, and a customer-focused approach.

Operations

Real Estate Operations – Head / Top Executive

REAL.OPS.ROP.E30

The Head of Real Estate Operations role involves planning, directing, coordinating, and supervising all operational activities within the organization. This position is responsible for developing and implementing efficient operational systems that are cost-effective and cater to the organization’s current and future needs. The main goal is to streamline processes, enhance productivity, and contribute to the organization’s overall growth and profitability. This role also includes the creation and implementation of organizational policies and procedures, with a focus on promoting operational efficiency and effectiveness. Additionally, the Head of Real Estate Operations oversees the organization’s budgets and financials, ensuring financial stability through careful financial planning and budget management. This role also involves monitoring business performance, identifying areas for improvement, and implementing strategies to meet business standards and financial goals.

Real Estate Operations – Senior Level

REAL.OPS.ROP.E10

The Senior Level Operations Professional in Real Estate is tasked with managing and directing all operational activities within the organization. This includes the development and implementation of efficient operational systems that are cost-effective and align with the organization’s current and future needs. The main goal of this role is to streamline processes, enhance productivity, and foster the organization’s overall growth and profitability. The professional also develops and implements organizational policies and procedures, establishing guidelines that promote operational efficiency and effectiveness. Furthermore, this role encompasses overseeing the organization’s budgets and financials, which involves financial planning, budget management, and ensuring the organization’s financial objectives are met. This includes monitoring financial performance, identifying trends, and making recommendations for improvement, all while ensuring the organization’s business standards are met, contributing to its reputation and success in the real estate industry.

Real Estate Operations – Experienced

REAL.OPS.ROP.P30

The Real Estate Operations Professional is in charge of managing and supervising all operational activities within the organization. This role is crucial in developing and implementing operational systems that are not only efficient but also cost-effective, meeting the organization’s present and future needs. The role requires a strategic approach to enhance operational efficiency, reduce costs, and improve the organization’s overall performance. The professional is also responsible for developing and implementing organizational policies and procedures, creating guidelines that align with the organization’s goals and objectives. These guidelines are designed to streamline operations, boost productivity, and ensure compliance with industry regulations and standards. Furthermore, the Real Estate Operations Professional is responsible for overseeing the organization’s budgets and financials, which includes monitoring financial performance, conducting financial analysis, and making strategic financial decisions to ensure the organization’s financial health. The role is vital in maintaining business standards and ensuring a consistent level of quality across all operations, contributing significantly to the organization’s success by ensuring operational efficiency and financial stability.

Originations / Production

Originations/Production – Head / Top Executive

REAL.INV.ORI.E30

The Head of Origination/Production is tasked with managing the origination team and ensuring a seamless flow of transactions through the underwriting and origination process. This role encompasses the entire loan production lifecycle, from sourcing and screening to structuring and approval, with the primary goal of boosting loan production through the cultivation of new broker and borrower relationships. The role also includes leading the underwriting and closing of investment opportunities, which involves overseeing the assessment of potential risks and returns, ensuring adherence to underwriting standards, and coordinating with various departments for successful investment deal closures. The Head of Origination/Production is instrumental in the financial success of the organization by identifying and capitalizing on profitable investment opportunities. Furthermore, this role contributes to the organization’s strategic planning and decision-making process, which includes identifying new market opportunities, developing strategies to increase loan production, and implementing policies and procedures to enhance operational efficiency.

Originations/Production Professional – Senior Level

REAL.INV.ORI.E10

The Senior Level Origination/Production Professional is a key figure in managing the origination team and facilitating their transactions through the underwriting and origination process. This role demands a comprehensive understanding of loan production and involves cultivating new broker and borrower relationships to boost loan production, ensuring a consistent business flow and preserving the company’s market competitiveness. The professional is also responsible for leading the sourcing, screening, structuring, and approval processes, which includes identifying potential investment opportunities, conducting detailed assessments, and structuring deals to benefit both the company and the client. They oversee the approval process, ensuring all transactions comply with the company’s policies and regulatory requirements. Furthermore, this role involves supervising the underwriting and closing of investment opportunities, which includes reviewing and verifying all necessary documentation, ensuring all financial and legal aspects are in order, and facilitating the final stages of the transaction. This role requires meticulous attention to detail, robust financial acumen, and superior organizational skills.

Originations/Production Professional – Experienced

REAL.INV.ORI.P30

An Originations/Production Professional plays a crucial role in facilitating financial transactions through the underwriting and origination process. This role is responsible for managing the entire process, ensuring accuracy and efficiency at every step, and keeping all parties informed of the progress. The job involves assisting with the sourcing, screening, structuring, and approval of potential investment opportunities. This includes identifying viable investments, conducting thorough evaluations, structuring the deal to maximize returns and minimize risk, and ensuring all necessary documentation is in place to meet regulatory requirements. Additionally, the Originations/Production Professional conducts detailed analysis of potential investments, assesses risks and potential returns, makes recommendations, and assists with the closing process to ensure a timely and successful transaction.

Originations/Production Professional – Intermediate

REAL.INV.ORI.P20

An Intermediate Originations/Production Professional is primarily tasked with facilitating transactions through the underwriting and origination process. This role is pivotal in ensuring the smooth operation of financial transactions by carrying out all steps efficiently and accurately. The professional manages the entire transaction process, from initial sourcing to final approval. They are also responsible for assisting with the sourcing, screening, and structuring of investment opportunities, which includes identifying potential investments, conducting evaluations to assess their viability, and structuring the investment to maximize returns and minimize risk. Additionally, this role involves assisting with the underwriting and closing processes, which includes conducting detailed financial analyses, preparing underwriting documents, and ensuring all necessary steps are taken to close the investment.

Originations/Production – Entry Level

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The Entry Level Origination/Production Professional is a vital part of the transaction process, specifically in the underwriting and origination stages. This role involves assisting with various aspects of the transaction process to ensure a seamless and efficient workflow. Key responsibilities include aiding in the identification, evaluation, organization, and approval of investment opportunities. The role also involves assisting with the underwriting and closing of investment opportunities, which requires close collaboration with team members to ensure all documentation is accurate and all procedures are adhered to. This position demands a high level of organization, meticulous attention to detail, and a comprehensive understanding of the investment process.

Property Management

Property Management – Head / Top Executive

REAL.PRM.GEN.E30

The Head of Property Management role encompasses the comprehensive oversight of all property operations. This includes managing a team of property management professionals and ensuring the efficient operation and maintenance of all properties under their purview. The role also involves the formulation and execution of strategies aimed at enhancing property performance and value. Interaction with clients, partners, and investors is a significant part of this role, with the Head of Property Management expected to foster strong relationships with these stakeholders, negotiate contracts, and resolve any arising issues. Additionally, this role oversees the integration of new properties into the portfolio, coordinating with various teams for a seamless transition, conducting regular property inspections, coordinating maintenance and repairs, and implementing quality control measures.

Property Management – Senior Level

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The Senior Level Property Management Professional oversees property operations, providing strategic direction and leadership to the property management team to ensure smooth and efficient operations. This role is pivotal in maintaining the property’s quality and performance standards. It requires extensive interaction with clients, partners, and investors, necessitating the establishment and maintenance of strong relationships with these stakeholders. The professional in this role is responsible for effective communication, meeting stakeholder needs and expectations, and keeping them informed about significant property-related developments or changes. Additionally, this role involves leading the transition of new properties, overseeing all aspects from planning and coordination to execution and follow-up, ensuring property performance and quality standards are upheld, and addressing potential issues promptly and effectively.

Property Management – Experienced

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A Property Manager’s role is multifaceted, encompassing financial and operational management of various property types such as residential, commercial, and industrial. Key responsibilities include addressing tenant concerns and ensuring the seamless operation of the property on a daily basis. A deep understanding of property management principles and practices is essential, along with meticulous attention to detail. Financial management forms a significant part of the role, involving rent collection, budget management, and ensuring the property’s financial viability. The Property Manager is also tasked with maintaining accurate financial records and providing regular financial reports to property owners or stakeholders, requiring strong financial acumen and effective budget management skills. Operational management is another crucial aspect, involving handling maintenance issues, coordinating with maintenance staff or contractors, and ensuring the property’s upkeep. The Property Manager plays a vital role in tenant relations, addressing any arising issues and fostering a positive living or working environment, necessitating excellent communication skills, problem-solving abilities, and a customer-centric approach.

Property Management – Intermediate

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The Property Management – Intermediate role involves comprehensive financial and operational management of various property types, including residential, commercial, and industrial. The role’s primary responsibilities include a wide array of tasks that ensure the smooth operation of the properties under their care, maintaining their value and profitability. Daily tasks include addressing and resolving tenant concerns promptly and professionally, acting as a liaison between tenants and property owners, and ensuring all parties’ needs and expectations are met. The role also involves rent collection and management, ensuring timely payments, and handling any issues related to late or missed payments. In addition to tenant relations and rent collection, the Property Management – Intermediate role also oversees property maintenance, including scheduling regular inspections, coordinating repairs, and ensuring all properties are kept in good condition. They are also responsible for managing each property’s budget, tracking expenses, planning for future costs, and optimizing the property’s financial performance, requiring a strong understanding of financial management and a keen eye for detail.

Property Management – Entry Level

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An Entry Level Property Manager is responsible for the comprehensive financial and operational management of various property types, such as residential, commercial, and industrial. Key duties include rent collection, addressing tenant concerns, and managing the property’s budget to ensure its financial stability. The role also involves handling maintenance issues promptly and coordinating with maintenance staff or contractors to ensure the property remains in good condition and safe for tenants. The Entry Level Property Manager is also the primary point of contact for tenants, responsible for addressing their concerns and fostering a positive relationship between them and the property management company. This role requires strong communication and problem-solving skills, as well as a solid understanding of property management principles.

Software Engineering / Application Development

Software / Application Development – Senior Level

TECH.APP.GEN.E10

The Senior Level Software/Application Development role is a leadership position that involves working in collaboration with a team of developers and designers. The primary function of this role is to guide the team in the creation and management of software applications, which includes their development, design, and maintenance. The role ensures that these applications operate optimally and fulfill the requirements of the end-users. Additionally, this role may also involve overseeing research into new software products and technologies, staying updated with industry trends and advancements, and guiding the team’s research efforts towards the development of innovative applications. Overall, this role is crucial for the development of high-quality software applications and the exploration of new technologies to keep the company at the forefront of the industry.

Software / Application Development – Manager

TECH.APP.GEN.M20

The Software/Application Development Manager is a senior role that supervises a team of developers and designers, guiding them in the creation, management, and maintenance of software applications. This role ensures that the team’s output aligns with the company’s objectives and standards, and that the developed applications are efficient, reliable, and user-friendly. The manager is also tasked with the design and development of software applications, which includes creating detailed project plans, coordinating with other teams for seamless application integration, and troubleshooting any issues during the development process. Regular updates and improvements to all applications are also part of the manager’s responsibilities to keep pace with technological advancements and user requirements. Additionally, the Software/Application Development Manager may lead research into new software products and technologies, staying abreast of the latest trends in the field, identifying potential areas for improvement or innovation, and steering the team in the development of new software products.

Software / Application Developer – Experienced

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The Software / Application Developer – Experienced is responsible for designing, building, and maintaining software applications. This role involves working in collaboration with a team of developers and designers to create applications that allow users to accomplish specific tasks on various devices, such as computers and mobile phones. The main goal is to develop user-friendly, efficient, and innovative applications that satisfy end-user requirements and align with the company’s objectives. The role also includes researching new software products and technologies, staying updated with the latest industry developments, and guiding the team in adopting and integrating these technologies into existing systems. The Software / Application Developer – Experienced plays a vital role in all stages of the software development lifecycle, ensuring the developed applications are functional, reliable, and meet both the company’s standards and the needs of the end-users.

Software / Application Developer – Intermediate

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The Software / Application Developer – Intermediate is responsible for designing, building, and maintaining software applications. This role involves working closely with other developers and designers to create applications that allow users to complete specific tasks on various devices, such as computers and mobile phones. The main goal is to create effective and efficient software solutions that cater to user needs and enhance the overall system performance. The role also includes researching new software products and technologies to stay updated with industry trends and advancements. The Software / Application Developer – Intermediate plays a vital part in the software development lifecycle, ensuring the delivery of high-quality software applications through design, coding, testing, and troubleshooting. They also contribute to the continuous improvement of software products by researching and implementing new technologies.

Software / Application Developer – Entry Level

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The Software / Application Developer – Entry Level role primarily focuses on the design, construction, and maintenance of software applications. This role necessitates working in collaboration with teams of developers and designers to create applications that facilitate specific tasks on various devices, such as computers and mobile phones. The goal is to develop user-friendly, efficient, and innovative applications that satisfy the needs of the end-users and align with the company’s objectives. The role may also involve directing research into new software products and technologies, staying abreast of the latest technological advancements, and integrating new software products into the existing system to enhance functionality and user experience. The role requires a deep understanding of software development processes, attention to detail, and the ability to work collaboratively with a team, playing a crucial part in propelling the company’s technological progress and ensuring the delivery of high-quality software applications.

Web Development

Website Development – Senior Level

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The Senior Level Website Development professional is primarily tasked with the design, development, and implementation of the company’s website. This role requires a comprehensive understanding of web programming languages to create visually appealing and user-friendly websites. The individual in this role uses their web development expertise to ensure the company’s online presence is engaging and accessible to users. The role also includes optimizing the company’s website for search engine visibility, applying search engine optimization (SEO) strategies to improve the website’s ranking and increase its visibility. The Senior Level Website Development professional plays a pivotal role in shaping the company’s online identity, requiring a high level of technical expertise, a strong sense of design, and a deep understanding of SEO strategies.

Website Developer – Experienced

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The Website Developer – Experienced is tasked with the design, development, and implementation of a company’s website. This role necessitates a thorough knowledge of web programming languages to create visually appealing and user-friendly websites. The individual in this position must be skilled in creating a seamless user experience and ensuring that the website’s design is in line with the company’s brand and objectives. The Website Developer – Experienced is also responsible for optimizing the website for search engine visibility, which includes implementing SEO best practices to enhance the website’s ranking on search engine results pages. This role requires a blend of technical expertise in web development and a solid understanding of SEO principles, as they play a crucial role in shaping a company’s online presence.

Website Designer – Intermediate

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The Website Designer – Intermediate is responsible for the design, development, and implementation of a company’s website. This role requires a thorough understanding of web programming languages and the ability to create visually appealing, user-friendly websites. The primary task is to create a digital platform that is not only aesthetically pleasing but also functional and easy to navigate. The role also includes optimizing the company’s website for search engine visibility by implementing SEO best practices, staying updated with the latest SEO trends and techniques, and applying them effectively to improve the website’s search engine ranking. The Website Designer – Intermediate plays a crucial role in shaping the company’s online image, creating a website that reflects the company’s brand and values, engages visitors, and drives traffic, thereby increasing the company’s online visibility and potential customer base.

Website Designer – Entry Level

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An Entry Level Website Designer is responsible for the design, development, and implementation of a company’s website. This role requires a thorough understanding of web programming languages and the ability to create visually appealing, user-friendly websites. The job involves creating a digital platform that accurately represents the company’s brand and provides a seamless user experience. The role also includes optimizing the company’s website for search engine visibility by implementing SEO best practices. The Entry Level Website Designer must balance creative and technical skills, working on both the aesthetic and functional aspects of the website, and requires a strong understanding of web programming languages, a keen eye for design, and a solid grasp of SEO principles.